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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

OK raises and a good bit of autonomy. as long as you aren't caught "stealing time," you can basically show up and get a paycheck. If they write you up for something, correct it, but otherwise, you show up, clean some storage units and chill the rest of the day. And trust me, you don't actually have to "clean them" just sweep out some of the debris. They will tell you to clean the wall of the units. Don't do that, it's too much work and you can get away without doing it. They will give random bonuses, but if you look at how much money they are making, you will see that it is just an OK bonus. Health insurance is pretty cheap.

Cons

very unprofessional, the district managers do whatever they want and if that means firing somebody because they are jealous of them, they will do it. They will also lie. They let their "friends" do whatever they want, but will write you up for doing the same thing. They claim to value diversity, but HR didn't even acknowledge my email about inclusion. They promote friends only. My friend was fired and her district manager told her she would write a recommendation for her, and then ghosted her. Won't return her emails or phone calls. Two managers took lunch but didn't "clock out" on the same day and ate at the same time, but only one of them was fired. They are cutthroat! They fired another friend for having a visitor to the office for "too long" after she worked there for EIGHT YEARS!

2.0
Jun 11, 2022
Recommend
CEO approval
Business Outlook

Pros

so far everyone that i have worked with has been great

Cons

the pay is awful, especially for the amount of physical work that needs to be done and they hazards you deal with on a daily basis.

3.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

-The intranet and job resources are off the charts. -If you need help the team has your back. -Days go by fast -Nice people for the most part -Pay is ok

Cons

-Favortism -No work life balance -Punished for personal days -Hard work, experience, and accomplishments go unrewarded/unrecognized unless part of the click -Toxic management behaviors practiced

Viewing 412 - 414 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.