Extra Space Storage reviews

The work can be highly repetitive, lacks diversity of responsibilities, but that's not really a con, just something to note.

Significantly under paid for all the duties expected, raises are minimal at best, growth opportunities are sparse (I had them, others did not do to lack of positions to “grow” in to), significantly understaffed- while somehow telling you you are over staffed, upper management refuses to face customer complaints unless a negative review had impacted the sites/districts KPIs, no such thing as positive feedback- only negative-across the board…. My favorite…forget finding a career here to retire with unless your upper management. ESS finds reasons to get rid of people, or chase them out, if you start to push back, or make too much money. Oh and the policy book changes regularly without notice or a date stamp so good luck! Also there’s cleaning doors, pulling weeds, painting, cleaning units, washing unit walls, spraying and knocking down spiders and bees, getting rid of mice, constantly sweeping, mopping, power scrubbing floors, cleaning elevators and the tracks, picking ip trash, emptying units, cutting locks, customer complaints, renting, bank runs, conference calls, late payment calls, new opportunity calls, obtaining 12 online reviews per month….. oh by yourself because your supposed to have a co-worker with you, but there is never another person but you. Soooooo run!!!!