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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.1

      81% would recommend to a friend

      (1,090 total reviews)
      avatar

      Joe Margolis

      87% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Compensation"

      Return to all reviews
      4.0
      Nov 14, 2025

      Great place to grow

      Dtl
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture Extensive learning and development Supportive management

      Cons

      Low pay scale for with the job title requires Should be a salary job rather than hourly job especially if you live on site

      avatar
      Extra Space Storage Response
      7mo
      Thank you for sharing your experience with us. We're glad to hear that our culture, development opportunities, and supportive leadership have been meaningful in your role. We appreciate your feedback regarding compensation and PTO, and we understand how important these factors are to overall employee satisfaction. Thank you again for your thoughtful perspective.
      3.0
      Nov 12, 2025

      Expectations High, Pay low

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High pay for industry (for what it’s worth) - Not micro-managed - Trust in spur of the moment judgements

      Cons

      - A lot of favoritism - Expected to do everything - Short staffed, always pulling help away or people quitting - No logical reasoning to reality of situations - Don’t appreciate you long - Forgetful of previous conversations and efforts and make rational decisions then deny prior knowledge - Very greedy with rent increases

      avatar
      Extra Space Storage Response
      8mo
      Thank you for providing your feedback. We're sorry to hear about your experience with staffing challenges and communication gaps. We strive to have a strong culture and effective leadership across all our locations. Feedback like yours helps us identify areas we can work to improve.
      1.0
      Nov 11, 2025

      Be wary

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not an office cube job, good if you enjoy being up and about.

      Cons

      Everything. Law breaking, ADA non compliant, filthy practices, constantly moves around upper management sometimes as fast as a few weeks at the District and regional level. Poor pay for the employees by job title and experience, company attempts to abate this by offering "live on housing" and ok benefits. Company is looking to get rid of employees in leiu of kiosk transactions.

      Viewing 52 - 54 of 1,090 Reviews
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