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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,415 total reviews)
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Joe Margolis

88% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Caring leadership Teamwork mentality Growth and development opportunities

Cons

Lack of standardization with processes and programs can cause inconsistencies and confusion.

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Extra Space Storage Response
1y
Thank you for sharing your positive experience at Extra Space! We’re committed to continuous improvement and appreciate your feedback on standardization. Thank you for your dedication and for being a valuable part of our team!
2.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Small freedoms to run your store as you want. Very tiny monthly bonus if you get customers (sometimes stores aren’t busy)

Cons

KPI metrics are not realistic if you work at a slow store yet they will pressure to perform. Do I go and knock doors? Company is in financial turmoil and the pressure is rolling downhill. Nitpicking about appearance and property issues. Scrubbing walls and painting all the while you’re expected to meet goals with zero customers. Zero opportunity for days or week at a time. Authority structure is meaningless. Everyone is a peon. Including the managers. Not enough chiefs. Everyone is an Indian.

Viewing 547 - 549 of 3,415 Reviews

Glassdoor has 3,465 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.