Extra Space Storage reviews

Outside property so cold in winter very hot in summertime

No career path (dependent on DM and DVP support and cooperation.) Not consistent with other Districts/Divisions who have solid career paths like DM In training etc. DM training is based on career hierarchy- If your a property Manager, next step is a District Team Lead, Then a DM in training and maybe a DM. Sm have to go to DTL first and that is a top performer position. Too much emphasis on Reviews which forces employees into stressful situations with customers and possible fake reviews which is against Google policy. Many customers when asked for a review will respond," I will do it at home later and never do it, even with follow up calls and texts." . Employees are encouraged to solicit reviews from vendors and strangers like the UPS, FedEx drivers and they are not our customers, we are their customers. An honest real review from a customer must be the goal- not quantity over quality. I have received great reviews form a handful of customers each month, but that doesn't matter, Just get more and more of them.