Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.1 out of 5, based on over 3,466 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 81% of employees would recommend working at Extra Space Storage to a friend and 75% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

81% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (717) , Assistant Manager (565) , District Manager (196) , Site Manager (163) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 308 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 219 reviews)); "Benefits are great and you get Sundays off." ((in 212 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 138 reviews)); "Management is great and always there to help." ((in 90 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"Store managers do not get to hire there employees." ((in 48 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 30 reviews)); "Raises are a joke!" ((in 26 reviews)); "Worked most Saturdays, unless requested PTO 30 days in advance." ((in 21 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 9 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Indianapolis , Philadelphia , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

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Extra Space Storage

Extra Space Storage reviews

4.1

81% would recommend to a friend

(3,416 total reviews)

Joe Margolis

87% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Extra Space Storage has an employee rating of 4.1 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Dec 3, 2024

Empowered

Store manager

Recommend

CEO approval

Business Outlook

Pros

The company does a really good job of letting you run the site. There are a lot of tools we're allowed to use that other storage companies don't have, or need Upper Management approval for.

Cons

While they do empower you to make decisions, there isn't really consistency between districts. Some DMs are way more micro-manage-y than others. Where policies are in place, but they still want to "way in" on them before you're allowed to do so. While I don't think this is company-wide, there are DMs that are maybe on a power trip, or again, just micro-managing.

Extra Space Storage Response

Thank you for your review! We appreciate your feedback on your experience with inconsistency in leadership. Providing a positive experience for our employees is a priority for us. If you have any specific insights, we recommend contacting your EEM to share any concerns or feedback you have. Thank you for being a valued team member of Extra Space!

3.0

Dec 3, 2024

Great W/L balance, mediocre pay, Communication needs improvement

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Actual work load is (usually) very small and predictable, lots of free time which is a plus depending on your personality Customers are usually friendly and thankful Management are very accepting and flexible

Cons

Pay is okay-not amazing-, but you can see that your site generates multiple 10s of thousands a month and the pay can feel unfair especially when all the labor is done solo. Anti-consumer practices from corporate (i.e. hiking rates 100+ a month) lead to employees who dont have alot of power dealing with the extremely negative reactions from customers Short staffing that leads to excessive commutes at WAY too many locations to keep track of. Different managers are allowed to have different rules for their locations making the job more difficult than it has to be; too much leniency on expectation variability

3.0

Nov 19, 2024

Metics

Store manager

Recommend

CEO approval

Business Outlook

Pros

Close to a 9-5 job

Cons

Metrics Room to grow Pay

Viewing 553 - 555 of 3,416 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

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Extra Space Storage

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Empowered

Great W/L balance, mediocre pay, Communication needs improvement

Metics

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