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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(3,416 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.1 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 27, 2024

It was OK

Recommend
CEO approval
Business Outlook

Pros

Pros were the hours and some of the staff members

Cons

Cons are having to do everything! From maintenance to admin. If there is a flood be prepared to vacuum water or mop up water by hand. And if you’re working alone be prepared to vacuum water while answering phones, doing tours and renting units. Some sites just run with 2 employees so if someone is off or calls out all the workload is on you. Also, management does not care about rodents or having a safe working environment. My site had a huge RAT infestation and nothing was done about it. Management ordered rat traps and expected us to put them out. Not worth the pay or the headaches

5.0
Sep 27, 2024

Store manager

Recommend
CEO approval
Business Outlook

Pros

Great District Manager, love the co-workers

Cons

Not having control of my schedule at my store. Floating AM's

3.0
Sep 23, 2024

Over-worked

Recommend
CEO approval
Business Outlook

Pros

People interaction on a daily basis.

Cons

Expected to put up with horrible customers along with being overworked.

Viewing 595 - 597 of 3,416 Reviews

Glassdoor has 3,466 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.