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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,089 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

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1K reviews

Reviews about "Compensation"

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4.0
Oct 26, 2025

Field Operations Review

Recommend
CEO approval
Business Outlook

Pros

Benefits, premiums not ideal but fair. Salary is better than a lot of competitors Great for employees who want minimal supervision, take ownership, and challenge themselves. Majority of time off request are granted if you have PTO

Cons

While there are numerous training resources, its driven to be self motivated. Use your senior course team to interact and uplift team members in all areas not only financial results. Very narrow room for advancement in current structure

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Extra Space Storage Response
8mo
Thank you for taking the time to share your experience with us. We're glad to hear that you’ve enjoyed our competitive pay, benefits, and the autonomy the role provides. We also appreciate your thoughtful feedback regarding training, collaboration, and career growth. We understand the importance of career advancement and appreciate your insight into our structure.
3.0
Oct 26, 2025

Not enough paid holidays and pto

Recommend
CEO approval
Business Outlook

Pros

Work independently, consistent schedule and hours

Cons

Boring long day with lots of cleaning, bonus isn’t very much and pay is low

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

My DM has BY FAR been the best manager I had out of all of the jobs I've had. It is refreshing to see a manager that cares for the employee first and will genuinely have our backs but is not afraid to correct us when we need.

Cons

Just the normal confrontation you get with customers when they get a rate increase, but that is apart of our duty and it has taught me to stand up for myself and articulate in an empathetic way to the customer why they got an increase.

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Extra Space Storage Response
9mo
Thank you for sharing your experience and for recognizing the support of your manager. We appreciate how you’ve acknowledged and embraced the realities of the role. Your feedback on training is valuable, and we’ll keep it in mind as we continue to improve our onboarding process.
Viewing 58 - 60 of 1,089 Reviews

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