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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.1

      81% would recommend to a friend

      (3,416 total reviews)
      avatar

      Joe Margolis

      87% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Extra Space Storage has an employee rating of 4.1 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Sep 10, 2024

      Pretty rad imo

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great work environment

      Cons

      Pay, traveling, commuting, bad customers

      3.0
      Sep 1, 2024

      Current Employee

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Accrue Emergency Time off as well as Paid Time Off -"Positive" work environment -Great insurance

      Cons

      -Hard to speak your mind/be yourself because of the "Super Positive" work environment if you are having a bad day you cannot speak on it in your team chat. -Work burnout, some days will be back to back calls -Team Leads will assign you to certain teams/Job titles they have which gives you more work but will not pay you more money. (you are helping them do things they don't have time for) -If you are on Sales YOU WILL be stressed -Management is not all on the same page, you will hear different things from different Team Leads so make sure you do your own research on Call Center policy

      4.0
      Aug 30, 2024

      Does what it needs

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment, good opportunity for advancement

      Cons

      Pay:workload, open availability/no set schedules, weekends mandatory

      Viewing 616 - 618 of 3,416 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,466 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.