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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,089 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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1.0
Sep 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Sales Bonuses, free pizza, candy, coffee, pop, nice co-workers, good technology, the customer's are great! If you can turn your brain off at the door, keep your mouth shut and smile, do everything they tell you to do, you'll be fine.

Cons

Very limited career advancement opportunities, sales bonus matrix is skewed in the companies favor, the stretch goal is extremely difficult to achieve because so many factors are out of your control. Bonuses are taxed at 40% to make matters worse. Very small annual increases, the work is monotonous, TL's micromanage everything, and cross the line into your private life, terrible communication, I hear more info from peers than from managers. TL's like to keep you in the dark about stuff, favoritism, you must be positive at all times, pointing out anything wrong, or will be misconstrued as "negative" and will get you fired.

2.0
Sep 9, 2014

I sometimes wish I had passed away in my sleep than have to go to work lol.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Covered parking area, working by yourself sometimes. Getting a day off during the week to apply to and interview for better career opportunities. Monthly incentive bonus, its not much but it's something.

Cons

Error prone software, everything you do is scrutinized, we have meetings and they tell you it's ok to do something, but a month later you have to explain why you did the thing they told you it was ok to do. Inept lazy site managers. Pay is pretty crummy considering , I am cutting locks, being a janitor, selling merchandise, renting storage units, making delinquency calls, making unnecessary follow up rental calls, calling/harassing reservations and leads 5 times in 3 days. The incentive bonus.... The sites where the manager lives on site don't pay for rent, electricity, heat or water, but get 35% off the top of the monthly incentives. Only 4 paid holidays, they whine if god forbid some reservation shows up 5 minutes to close on a holiday, and the person than proceeds to make 2 more additional reservations and you have to show them all the units until they finally decide on the unit they want, and by 6:45 pm on memorial day you finally get to leave, but have to explain why you were there 45 minutes past closing time.

4.0
Aug 21, 2014

Godd company

Recommend
CEO approval
Business Outlook

Pros

Hours, communication, experience gained, freedom.

Cons

Pay is not all that good. even though you are at one of there biggest locations

Viewing 1075 - 1077 of 1,089 Reviews

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