Extra Space Storage reviews

Covering other people's stores they leave you no notes on. Too competitive against other stores in same district. Low pay for the amount they are making (a lot).

Error prone software, everything you do is scrutinized, we have meetings and they tell you it's ok to do something, but a month later you have to explain why you did the thing they told you it was ok to do. Inept lazy site managers. Pay is pretty crummy considering , I am cutting locks, being a janitor, selling merchandise, renting storage units, making delinquency calls, making unnecessary follow up rental calls, calling/harassing reservations and leads 5 times in 3 days. The incentive bonus.... The sites where the manager lives on site don't pay for rent, electricity, heat or water, but get 35% off the top of the monthly incentives. Only 4 paid holidays, they whine if god forbid some reservation shows up 5 minutes to close on a holiday, and the person than proceeds to make 2 more additional reservations and you have to show them all the units until they finally decide on the unit they want, and by 6:45 pm on memorial day you finally get to leave, but have to explain why you were there 45 minutes past closing time.