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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,407 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 12, 2012

Very laid back

Recommend
CEO approval
Business Outlook

Pros

Laid back easy job. Flexible, supportive, and accommodating upper management.

Cons

Extremely micro-managed. Everything is report and spreadsheet formula based.

1.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The people you work with are ok

Cons

People talk about others behind their backs. Upper management forces you to use PTO to have more than one Saturday off even if it conflicts with child care they also do not care about the weather or road conditions they expect you to show up even if the county says no travel unless it is an emergency. The pay isn't that great for what you have to deal with and good luck advancing they only promote those they like. The company is very political and will throw their values in your face even if you do not agree with it they force their views down your throat even if it goes again your values or religion and they don't care unless it makes them look good.

5.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

I'm almost 50. I've worked since I was 14. I've had so many jobs in my life, I can't even remember them all. But I can remember that NO job I've ever had has ever really given a care about me as a human being. They've cared about what I can do for them. At ESS, they care about what we can do for each other. Yes, there are things they ask of me, but for what I get in return, this is the ABSOLUTELY best job I've ever had. From my teammates to my Team Lead to the President of the company, Joe Margolis, everyone at ESS is approachable, empathetic, and solution focused. I've had the experience of working in multiple roles at ESS, starting as an Assistant Site Manager, getting quickly promoted to Site Manager, then, due to personal reasons, transferring to a call center position. In each of these roles, I had caring supervisors, involved district management, and interested higher management. A lot of companies talk about "culture", but the culture they describe is nothing like the actual culture an employee experiences. At ESS, it isn't just lip service. They do care about making this a true positive, supportive culture. I plan to stay here for the rest of my career due to the wonderful culture, fair compensation, and the fact that they follow through with what they promise.

Cons

Any cons are so far outweighed by the pros that they aren't even worth mentioning.

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Extra Space Storage Response
1y
Thank you for leaving a review and for your commitment to Extra Space! We are happy to hear about your positive experience and look forward to our continued success together!
Viewing 175 - 177 of 3,407 Reviews

Glassdoor has 3,457 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.