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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.1

      81% would recommend to a friend

      (1,089 total reviews)
      avatar

      Joe Margolis

      87% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Compensation"

      Return to all reviews
      5.0
      Nov 18, 2024

      MAKE THE BEST OF IT, WHILE YOU CAN!

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) No micro managing 2) Coworkers are more than willing to answer questions you have when you call them 3) Storage discount

      Cons

      1) Pay needs to be better 2) Bonus Structure: Expected to hit KPI goals & metrics (Reviews, Easy Pay %, Insurance % and Merch %) monthly but only are compensated for a piece of the total rentals at site. Even if you are carrying the store rental totals 3) Far too many unspoken rules of operations 4) No team building outings 5) Expected to deal with break-ins, homeless, safety/security without any real support 6) No pay difference for being Bilingual 7) Once you're in, you're in. Its hard to move up in the company.

      5.0
      Nov 18, 2024

      Strong Team and Helpful Coworkers/Superiors

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked at ESS for almost months now and I will say that if you ever need help, you are one phone call, text or email away to get help. Your DTL and DM are always available to help in all situations and are happy to do so. Everyone is still learning, and ESS is the one company that truly understands that. Highly recommend working here if you want your Team leads to have your back and are able to help you with anything.

      Cons

      Pay could be better. If you look at a job opening 3 hours away in the same state, they pay $3 more for starting, or just down the road, In n Out is paying more starting than a Store Manager gets with experience. Kinda unfair

      5.0
      Nov 18, 2024

      Great opportunities

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid mileage, great PTO, incentive bonus, great training, traveling experience, plenty to add to a resume

      Cons

      No paid sick time, if you are sick you have to use PTO. I hate working alone.

      Viewing 178 - 180 of 1,089 Reviews
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