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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,408 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,408 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
4.0
May 1, 2022
Recommend
CEO approval
Business Outlook

Pros

The training is good. The company supplies its field workers with shoes and shirts.

Cons

The pay is low. Limited holiday paid days off and the holidays that you do work aren’t time and a half. The company goals are aggressive. It seems the corporate office offers a lot more fun team building activities as opposed to the field employees where there are no fun days for all sites to get together. Even when reviewing the photos that the company put up for Glassdoor. The cooperate office has Halloween parties, group volunteer outings, “office Olympics”. Field employees don’t benefit from such enjoyable events.

2.0
Mar 5, 2022

No work life balance

Recommend
CEO approval
Business Outlook

Pros

If you luck out and get a facility that is 70% or more full, you’re essentially just a janitor and part time sales person. It’s nice to leave the facility for errands as most of your day is spent there so that’s a plus as long as you have a car. The higher up corporate folks do drop in often so that’s nice to see them more or less on the ground floor.

Cons

Far too much stress for what you’re paid, there’s little work life balance even though their company totes that’s a major benefit. You’re 100% required to be there 5-6 days a week 9am-6pm not including extra time to come in early for web meetings and not to mention when you’re short staffed and customers non stop call and knock on the door. It’s a downright dirty business that asks you to prioritize money over all else. If you’re okay with that kind of thing, this is your spot. My coworkers cleaned up human feces weekly for a little over $18 an hour and called it a great job with work life balance. To each their own. I happened to be there at a time when they were doing a trial run of Sunday hours, essentially prioritizing money over staffs sanity. You’re also only allowed to request one Saturday off a month. No one gets two days off in a row.

3.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Good commissions, decent benefits, opportunity to work from home.

Cons

Poor hourly pay for long time employees (I barely make more than new hires after 8 years), VERY poor website and internal systems (IT takes months to get to helpdesk tickets for customers that can't pay online due to errors).

Viewing 187 - 189 of 3,408 Reviews

Glassdoor has 3,458 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.