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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy work, decent pay, competent team

Cons

Management wants to push insurance insurance insurance, and contracts feel like customers need a lawyer with them

3.0
Sep 12, 2024

Could Improve in Areas

Recommend
CEO approval
Business Outlook

Pros

Set hours, Ability to plan our your own day around customer needs.

Cons

Loudest voices always seem to be underlings given the least important tasks. Can't get two days off in a row on a consistent basis because of low quality of floating managers. Being more productive seems to backfire. Veterans who can handle their store solo aren't compensated for the extra work they do when their coverage is consistently pulled elsewhere.

3.0
Sep 1, 2024
Recommend
CEO approval
Business Outlook

Pros

-Accrue Emergency Time off as well as Paid Time Off -"Positive" work environment -Great insurance

Cons

-Hard to speak your mind/be yourself because of the "Super Positive" work environment if you are having a bad day you cannot speak on it in your team chat. -Work burnout, some days will be back to back calls -Team Leads will assign you to certain teams/Job titles they have which gives you more work but will not pay you more money. (you are helping them do things they don't have time for) -If you are on Sales YOU WILL be stressed -Management is not all on the same page, you will hear different things from different Team Leads so make sure you do your own research on Call Center policy

Viewing 235 - 237 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.