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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 5, 2024

Life is storage

Recommend
CEO approval
Business Outlook

Pros

Great benefits included eye and dental

Cons

If you don't understand how to do something you definitely reach out for the answer. But it would definitely be nice to know how to get the answers without having to call in front of a customer. And want a Saturday off they talk a lot about life, work balance. In almost 2 years I can think of 3 Saturday's I have had off. So much for a weekend of anything but work. And believe me when I say you are assured that just about once every couple of weeks you will get a new rule. According to who your speaking to. It's a hot mess in so many ways. I really wanted this job. Something tells me I will never make it. There's so much I could go on about. No need....

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Extra Space Storage Response
1y
Thank you for sharing your experience. We're sorry to hear about the challenges you’ve faced and we’re committed to addressing these concerns. We encourage you to reach out to HR or your supervisor so we can work together to improve your experience.
3.0
Jul 29, 2024

Great if you are part of the mean girls club

Recommend
CEO approval
Business Outlook

Pros

Little to no guidance from upline. Good pay.

Cons

Little to no guidance from upline. Dtl's are the only employees that (as least mine) Dm's will communicate with. Closed door policy. No recourse with HR (they "side" with their friends)

1.0
Jul 24, 2024

Skip This One

Recommend
CEO approval
Business Outlook

Pros

Good for time managers and introverts

Cons

Overworks the most minimal paid employees, sends them to new locations with minimal to no notice to cover an area they don't know and be harassed by customers who are angry at how shady the corporations promotions are. Threats and harassment from customers occur frequently, upper management is discriminatory against married couples and people who choose not to buy a car. The money isn't worth it this time.

Viewing 238 - 240 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.