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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Sep 15, 2023

Fantastic Company With Down To Earth Ideals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My company merged with Extra Space Storage one year ago today! Initially, there was a lot of natural apprehension. We were a smaller regional company and feared we would be lost in the crowd after the merger. My experience has been nearly 100% positive, and one year on, I'm so happy that the joining of our two brands happened. From the CEO, Executives, and Senior Management down to the store managers and call center agents, I felt welcomed, included and respected from day one. The values and principles Extra Space asks its employees to live by every day are simple and down to earth. As a member of the LGBTQ+ community, it's refreshing that they support me and the ideals I live by.

Cons

Nothing is perfect, and Extra Space is outstanding at recognizing this and striving to improve. That's the sign of a great company with even more outstanding leadership, not hiding from a problem but addressing it and working to make changes. My only specific "con" is that the company remains large, and you lose a little intimacy of a smaller company. The wheels of change can move a little slower than you'd like.

4.0
Aug 29, 2023

Good but not Great

Recommend
CEO approval
Business Outlook

Pros

We work in a great team environment where we are on a continuous path of learning how to become subject matter experts and think like business owners.

Cons

Most districts I've worked at have been short staffed and have had people in power such as DTL's & DM's who aren't taking the overall bigger picture or their workers into account while making big decisions, which is what's making it difficult for us to keep our employees on board & keeping them from leaving.

2.0
Aug 22, 2023

Went Downhill

Recommend
CEO approval
Business Outlook

Pros

Regular work hours Decent software

Cons

Over the years they began to take money from the store employees to give to shareholders while increasing the workload. It was an enjoyable place to work in 2015 when I started but by the time I left in 2019 it had changed so much for the worse. Everything was about KPI's and shareholders.

Viewing 256 - 258 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.