Eyemart Express reviews

EyeMart has changed the commission structure considerably in the last 6 months. It used to be very straightforward and easy to make money and understand the pay structure- you sold 2 pair of glasses, higher price frame the better, and you made decent money for what you were doing. NOW, they have gone against their own philosophies and introduced coupons into the mix, which they send to customers, and also print out at POS. These coupons give customers special deals, but guess what? They strip you of your commission if used. So the company is having you pay for their marketing strategies. This is sneaky BS. Other cons are what people have already hinted at. Management at EME is very corrupt and biased, most of them are less competent than store workers, they're just tenured or brown nosers. Some of the least transparent investigative/firing processes I've ever seen in a company, with respect to a former coworker. Very underhanded. Opportunities are a final black mark on the company. If you're in retail, they'll push you into the MIT programme, which leads on to the Store Manager position. But Store Managers get paid close to or less than Sales Associates! Not to mention, they have to deal with previously mentioned management. So bottom line, this is a position with NO realistic promotion opportunities.

You have to learn a LOT in a very short amount of time. For all the knowledge you're expected to have, and the insane stress level that comes with the job, you are not paid nearly enough. Expect to deal with a lot of customers who range from a little dense to downright mean and hostile. You will be yelled at because the "value" frames advertised on TV are ugly and cheap. You will spend a great deal of time helping people buy said ugly, cheap frames and not see a dime of those sales due to the odd and stingy incentive system. You will deal with exasperating people who hate everything you hand them to try on, finally make a decision, and then return to restyle their frames two days later. You will encounter people who whip out their insurance cards at checkout like they are coupons. You will have people who yell at you because they were too irresponsible to fill their prescriptions before the expiration date. You will be expected to keep the store open past closing time if someone wandered in at the last minute and "just wanted to look around". Those are just a few of the things that will slowly chip away at your sanity and make you feel like punching people. Plus, the company does not value its employees. Upper management doesn't like it when people work there for too long-they like high turnover so they don't have to give people raises. They also would prefer to cut back on payroll instead of having their stores adequately staffed, increasing the stress level on employees.