Is FIS a good company to work for as a Client Services Manager?

Client Services Manager professionals working at FIS have rated their employer with 2.5 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of FIS employees being 3.4 out of 5 stars. Search open Client Services Manager Jobs at FIS now and start preparing for your job interview by browsing frequently asked Client Services Manager interview questions at FIS .

Does FIS pay Client Services Manager employees well?

Client Services Manager professionals rate their compensation and benefits at FIS with 3.2 out of 5 stars based on 16 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Services Manager salaries at FIS.

How happy are Client Services Manager professionals working at FIS?

59% of Client Services Manager employees at FIS would recommend their employer to a friend. This rating has decreased by 39% in the past 12 months. Client Services Manager professionals have also rated FIS with a 3.0 rating for work-life-balance, 4.2 rating for diversity and inclusion, 2.4 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at FIS?

Software Engineer (698) , Senior Software Engineer (641) , Customer Service Representative (269) , Business Analyst (250) , IT Trainee (223) , Project Manager (174) , Analyst (130) , Senior Business Analyst (116) , Software Developer (104) , Lead Engineer (103) , Software Engineer II (102) , Sales Executive (96) , Programme Analyst (90) , Manager (81) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Sungard Pune was one of the better companies to work for with good work life balance good hike and quality work" ((in 1703 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 649 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 525 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 513 reviews)); "work culture is good and friendly" ((in 476 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 586 reviews)); "very frequent layoffs happen every quarter" ((in 240 reviews)); "No training as people think you are taking their job if you know what they know." ((in 164 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 127 reviews)); "Old technology And skill also" ((in 121 reviews))

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FIS

FIS Client Services Manager reviews

2.5

59% would recommend to a friend

(16 total reviews)

Stephanie Ferris

37% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Senior management

2.6

Career opportunities

2.4

Culture & values

Client Service Manager employees have rated FIS with 2.5 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Client Service Manager professionals have an average working experience there. FIS is rated 33% below average by Client Service Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

Apr 23, 2026

Management Doesn’t Adhere to FMLA

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

3.0

Jan 27, 2026

Good, not great.

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Most people that work for FIS are great to work with. They really value career growth and make it easy to apply for new positions.

Cons

It’s a large company, so things can be a little dysfunctional. Not much culture. You have to get a good direct boss and be comfortable with change.

4.0

Aug 31, 2025

Good

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work in.

Cons

No hikes, layoffs, no bonus

Viewing 1 - 3 of 16 Reviews

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Jobs at FIS

Manager, Client Success (CSM)

Client Success Manager II

Client Success Manager II

Client Success Manager Senior

Account Manager Senior, Client Success (CSM)

Brown Deer, WI

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FIS

FIS Client Services Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Management Doesn’t Adhere to FMLA

Good, not great.

Good

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