Is FIS a good company to work for as a Client Services Manager?

Client Services Manager professionals working at FIS have rated their employer with 2.5 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of FIS employees being 3.4 out of 5 stars. Search open Client Services Manager Jobs at FIS now and start preparing for your job interview by browsing frequently asked Client Services Manager interview questions at FIS .

Does FIS pay Client Services Manager employees well?

Client Services Manager professionals rate their compensation and benefits at FIS with 3.2 out of 5 stars based on 16 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Services Manager salaries at FIS.

How happy are Client Services Manager professionals working at FIS?

59% of Client Services Manager employees at FIS would recommend their employer to a friend. This rating has decreased by 39% in the past 12 months. Client Services Manager professionals have also rated FIS with a 3.0 rating for work-life-balance, 4.2 rating for diversity and inclusion, 2.4 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at FIS?

Software Engineer (698) , Senior Software Engineer (641) , Customer Service Representative (269) , Business Analyst (250) , IT Trainee (223) , Project Manager (174) , Analyst (130) , Senior Business Analyst (116) , Software Developer (104) , Lead Engineer (103) , Software Engineer II (102) , Sales Executive (96) , Programme Analyst (90) , Manager (81) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Sungard Pune was one of the better companies to work for with good work life balance good hike and quality work" ((in 1703 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 649 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 525 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 513 reviews)); "work culture is good and friendly" ((in 476 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 586 reviews)); "very frequent layoffs happen every quarter" ((in 240 reviews)); "No training as people think you are taking their job if you know what they know." ((in 164 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 127 reviews)); "Old technology And skill also" ((in 121 reviews))

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FIS

FIS Client Services Manager reviews

2.5

59% would recommend to a friend

(16 total reviews)

Stephanie Ferris

37% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Senior management

2.6

Career opportunities

2.4

Culture & values

Client Service Manager employees have rated FIS with 2.5 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Client Service Manager professionals have an average working experience there. FIS is rated 33% below average by Client Service Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

16 reviews

3.0

Sep 26, 2015

Take advantage of salary worker

Client service manager

Recommend

CEO approval

Business Outlook

Pros

Great people, ok benefits, interesting and chalanging work

Cons

Expectation to work more than 40 hours per week. Poor planning, poor training, work overload. Knowledge is not power here knowledge is a heavier workload!

5.0

Apr 19, 2014

The best employer I have worked for. FIS core values that are the rock of the positive culture experienced.

Client service manager

Recommend

CEO approval

Business Outlook

Pros

Great people and prospects and a company who values it's employees.

Cons

Long hours UNPAID but I love the job I do.

3.0

Aug 23, 2012

Too much going on

Client service manager

Recommend

CEO approval

Business Outlook

Pros

My team members were great to work with - dedicated, professional, always put the clients first and remained positive even in difficult situations.

Cons

Too many meetings causing far too many double-bookings, late arrivals, and no shows. Almost impossible to find an open slot to rebook. Makes getting projects and work completed very slow going. This is most likely because when people leave their work is often assigned to existing staff rather than filling the opening.

Viewing 13 - 15 of 16 Reviews

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FIS

FIS Client Services Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Take advantage of salary worker

The best employer I have worked for. FIS core values that are the rock of the positive culture experienced.

Too much going on

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