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      FIS

      Engaged Employer

      FIS reviews

      3.4

      57% would recommend to a friend

      (13,348 total reviews)
      avatar

      Stephanie Ferris

      49% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      FIS has an employee rating of 3.4 out of 5 stars, based on 13,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      13K reviews
      2.0
      Feb 10, 2021

      Terrible Tech Support

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company that is financially stable

      Cons

      Very large and impersonal, disconnected, Terrible employee tech support, hours on hold to solve simple access issues. Tech support is from India and sometime extremely hard to understand what tech support person is saying. Networks drop offline. Online support drops connections. Support pages are not found or no longer exist. ONE FRUSTRATING COMPANY TO TRY TO ACTUALLY GET WORK DONE.

      avatar
      FIS Response
      5y
      Thank you for your candid feedback. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager, a member of the People Office, or FIS Ethics Hotline.
      2.0
      Jan 12, 2021

      FIS

      Programme analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are nice on direct team

      Cons

      The management team has no idea what they're doing.

      2.0
      Nov 16, 2020

      To many hats!!!

      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who you directly work with. That is the few that are still around really do care for the quality of their work as well as doing what’s right for our client base.

      Cons

      - lately, it seems like in order to address problems, the company just does a re-organization. This level of constant change causes a lot of angst within the day to day which ultimately leads to reduced productivity. I had a colleague who recently said “I have had 4 direct managers in less than two months” - to many #1 priorities that are constantly over budget - we preach “decentralized decision making” but that really is code for “command and control” - people are constantly wearing 4-5 hats on any given basis. This is getting old and people (good people) are getting burnt out. This existed pre-coronavirus so cannot use the pandemic as an excuse.

      avatar
      FIS Response
      5y
      Though we are disappointed to hear about your experience thus far, we appreciate you taking the time to leave your feedback. As you mention, FIS has continued to grow and develop though a mix of organic growth and acquisitions at a fast pace and re-organization and realignment of work is sometimes required.
      Viewing 445 - 447 of 13,348 Reviews
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      ReviewsFIS reviews

      Glassdoor has 15,151 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.