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      FIS

      Engaged Employer

      FIS reviews

      3.5

      59% would recommend to a friend

      (13,295 total reviews)
      avatar

      Stephanie Ferris

      51% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      FIS has an employee rating of 3.5 out of 5 stars, based on 13,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Jun 26, 2024

      Do not recommend

      Product analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, WFH environment, 401k, fertility benefits, student loan program

      Cons

      - Poor operations, disorganized, weak management oversight and structure - Culture is one that does not invest in its employees' career goals at all! Employees are thrown at projects. Your role constantly changes, undefined and then you're gaslighted into thinking you’re the problem. - Middle Management Executives and Managers play politics and self preservation, fail to make necessary decisions to help company or employees and assume no accountability. Employees are left to solve systemic problems in company w/o their support and often are used as scapegoats. - Not enough people of color in the US. 1 person of color at most across teams (except engineering) and expected to do the “grunt work”. The lack of ethnic diversity is most evident in Management, Product, Marketing, Finance, HR and Sales. A clear indication of who FIS recruits and retains..... - Layoffs/Reductions are a core part of working operations. Every month or so people/depts just disappear… w/o any communication -Horrible estimates of workload and zero strategy to retain talent or replace operations. - 150+ reorgs in under 2years - only High Deductible Insurance plans

      avatar
      FIS Response
      1y
      Thank you for reviewing us and appreciating that FIS provides competitive pay, benefits and hybrid work options. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regards to the cons you have mentioned but we wanted to share with you that Fostering and cultivating a diverse and inclusive workforce is critical to FIS’ continued success. FIS is committed to the philosophy that all our colleagues are entitled to equal employment opportunities, including promotions and career development to managerial roles, without regard to race, color, religion, age, gender and/or any other characteristic protected by federal, state or local laws. We encourage all colleagues to report any act of discrimination through the feedback channels available over the intranet.
      3.0
      May 8, 2024

      Wish I Knew Before I Signed My Life away

      Product support representative iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of WFH options and tons of different teams to work in. Pay looked real nice about a year and a half ago. Supposedly lateral movement is very common, but I haven’t attempted yet. Bank holidays are available.

      Cons

      My department specifically is severely overworked & has been for over a year. There is no work life balance whatsoever. Upper management only seems to care about breaking profit records while simultaneously using layoff rounds and dispersing work from those layoffs to the retained employees. There are no plans to increase teams/ bring in more help despite asking for over 8+ months. There is no upper mobility or promotion opportunity like promised. Discussions regarding OT have been shot down at every turn. Annual pay increases are not keeping up with inflation nor do they barely scratch the surface. Originally told ‘occasional days where hours were needed past 5:30pm”. Has turned into a bare minimum norm of 10hrs of non stop work. No time for lunch some days.. days have approached 14.5-15hr days for 3-6 weeks straight. Found out most of my department’s employees are paid about ~10k LESS than the market rate for my industry. Oh, hiring process took 6 months from initial interview so expect a long onboarding process. Training is redundant and pointless. There’s discussion about moving remote positions back to the office again soon.

      avatar
      FIS Response
      1y
      We appreciate you reviewing and sharing that FIS offers hybrid work opportunities, competitive pay and internal career mobility options. You mentioned pay raise in your con, so we wanted to share with you that FIS’ compensation philosophy strives to provide competitive pay around the world in the regions we operate – with an emphasis on rewarding performance, to help us attract, engage, and retain the best talent. As part of our pay for performance philosophy, we have a formal pay review process each year and annual merit increases are based on company performance. The increase a colleague may receive through this process considers several things – including evaluation of the colleague’s performance, their existing pay compared to the range for their role and the company’s budget for increases. As we continue to redefine what hybrid working means to FIS, we believe it’s time to reconnect, socialize and enjoy the camaraderie that truly makes our workplace special. That is why we are asking our colleagues to return to offices with a hybrid schedule in some locations globally. Since you have identified yourself as a current colleague, we encourage you to report any of your stated concerns through the internal channels available to all colleagues.
      2.0
      Oct 18, 2023

      Continuing to decline

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      People who have been around for sometime.

      Cons

      -terrible management. Took very successful people and moved them to jobs where there was no background, training, and tools. -compensation packages have continued to not be beneficial. . -people that continue to be in management are sub par and demoted others that were successful. -people are chess pieces moved around and put in new positions that are terrible. Have lost lots of quality people. - made successful sales teams into cold calling positions.

      Viewing 82 - 84 of 13,295 Reviews
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