FIS reviews

3.5

59% would recommend to a friend

(13,295 total reviews)
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Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jul 29, 2021
Recommend
CEO approval
Business Outlook

Pros

They are embracing Flexible WFH for now, but I do think they will want employees to eventually return if they have an office location. You get vacation and sick time, but can really use them interchangeably for PTO. Typically the middle management and team members are really good people. Its just the upper management and leadership that don't get it.

Cons

Where to start....actions speak louder than words. In Marketing they are continuing to hire leadership and VP positions and not hiring employees to actually do the work. Where there used to be 2-3 tiers between our roles and the CMO there are now 5. It is great to have "idea people" but without the resources to get the work done it is pointless. People are taking on the work of those that have left for years, not months, because they aren't backfilling positions. There is no extra pay - they actually lessened everyone's pay - and no title changes or opportunities for advancement. HR says, you are your own career coach, or something like that, but its a cop-out because there is no career path or anyone to help you get to the next level. They also say "we want this to be the last place you work" but they clearly do not. They want you to work your butt off for them until they don't need you anymore like any large corporation. During the pandemic they are telling employees how much they appreciate them, but not showing them. When it came time for annual bonuses they did not give them. They gave some employees stock that you can sell in 18 months. Then they took away bonuses on going and gave you only a small % of your bonus to bump your salary. It was a HUGE slap in the face for employees that worked so hard during such a difficult time. The repercussions are showing as people are quitting left and right. They claim they are not immune to the pandemic, but their margins allow them wiggle room to treat their employees right. If other companies can show employees appreciation, so can you. If you are paying your C-suite millions of dollars in bonuses... you are fine. So far this year all sales goals have been exceeded, but they will not pass any of that down to the employees. Many sales team members barely got paid a living wage because they keep making their targets harder and harder to achieve. I will say now is not the time to join this organization. Morale is low, culture is non-existent, and you will be given more work than anyone can handle because they don't have enough people and they aren't really hiring competitively.

2.0
Jun 17, 2021

Excellent Benefits/Poor Morale

Recommend
CEO approval
Business Outlook

Pros

The benefits and perks at FIS are excellent. Great healthcare and ancillary benefits from the mundane like food to flight/hotel discounts to car buying. You name it they have a program for it. Also they just started a tuition reimbursement program for interns and new hires.

Cons

It is one of thee most toxic environments that I have ever chosen to work in. The technology is dated and there is a very high number of tenured staff that are not all very inclined to share work processes and procedures for job security.

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FIS Response
4y
Thank you for your review and for sharing with us that you enjoyed the competitive pay at FIS. Since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the cons you have mentioned but we wish you the best of luck.
2.0
May 4, 2021
Recommend
CEO approval
Business Outlook

Pros

PTO, work from home, set Monday-Friday schedule. My position allows me to work from home mon-fri 7:30-4pm. The company also offers ok benefits such as 3 weeks PTO, 4 personal choice holidays, 8 standard holidays and blue cross health insurance.

Cons

This job is fast paced, stressful, and constant finger pointing. Training offered is 4-8 weeks however the training received may not pertain to your position at all. I have been with the company for less than 8 months and already seen the chaos/disorganization everywhere. I currently help multiple teams outside of my reporting supervisor due to their lack of knowledge and training. The training I received was of little value since the departments I am assisting include very little of what I learned. Job aides or proper resources are almost non existent as this company is learn as you go with lots of mistakes guaranteed. Everyone from every team I have encountered is clueless on how to perform their job, do not have the proper access to all applications needed to do their job, and are not given clear guidance who to contact with issues/concerns. It is a constant game of finding the right person to reach out to for assistance in completing projects. When asking your team lead or supervisor for assistance they do not have the answer on how to solve your issue so instead point you in a direction of someone else to reach out to. If you are able to find the right person they rarely want to help with questions you may have. The moment you begin to gain traction in completing a project or task you are pulled to start a other project without being able to complete the previous. The company also requires for you to participate in company events like holiday or movie trivia. The workload does not allow you time to do any of these company events however participation is taken in consideration when evaluating your monthly/quarterly/end year review.

Viewing 94 - 96 of 13,295 Reviews

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