FIS reviews

3.5

59% would recommend to a friend

(13,295 total reviews)
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Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Oct 2, 2020

Culture Issues

Recommend
CEO approval
Business Outlook

Pros

Location and ability to work remotely

Cons

No structural training programs, lack of opportunity for development and growth, poor leadership, discriminatory workplace culture. Growth in the company is not based on performance. People are hired for senior and manager positions who are not more qualified than internal candidates.

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FIS Response
5y
Unfortunately, since you are no longer an active employee, we can’t work to improve your experience. But we would like to share that as an organization, we strive to provide an environment where employees can take advantage of all the career opportunities FIS offers. A recent example of this is the Grow Your Own Career portal which was launched based on direct feedback from employees and provides career development advice for employees and their managers to guide them through their career journey at FIS. We also encourage employees to speak with their manager about finding them a mentor within the company, and/or a potential cross-functional opportunity where they can collaborate. Good luck on your career journey.
1.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

The franklin center where the Chicago office is located has a great cafeteria and gym but I have nothing good to say about FIS.

Cons

Leadership is a joke, they have a culture of rotating people in and out and placing people on performance plans after one 6 months of service. NO FMLA, NO Flexible Work arrangements for people without an elderly relative to take care or a child to care for. Medical plans are sooo expensive too.

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FIS Response
7y
Thank you for your valuable feedback. At FIS, we value all of our employee’s voices which is why we deploy an annual, confidential survey that our employees are encouraged to share their candid thoughts on our organization and its leadership. Action planning from our most recent survey is underway and managers are currently reviewing their own results, and Leadership Effectiveness is one of three key focus areas across the enterprise. Also, new curriculum around Manager Excellence is being deployed in Q1 with additional resources for managers and we will re-survey in May. In terms of benefits, we’ve made several investments in recent years as we focus on employee wellbeing and increasing consumerism. These changes include a new parental leave policy, and other competitive health benefit packages. Current employees should speak with their manager or The People Office to understand what benefits are available, which does include FMLA in the U.S.
2.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunity, affordable benefits, 'family' atmosphere. Management is open to suggestion most of the time. Flexible schedule, so you're allowed to set your own start and end times.

Cons

Pay, while more than minimum wage, is still laughable. HR Department is uneducated, and I was actually fired over the phone during an FMLA leave. My 'people representative' conveniently let me go after finding out about my mental illness, which is illegal.

Viewing 100 - 102 of 13,295 Reviews

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