Good company, but internal morale lacking
Pros
Excellent benefits, good pay scale, good office infrastructure. For staff working in the field, such as field engineers, account engineers, and account managers, significant training, on-the-job support, and mentorship is provided. Ongoing in-depth training is also offered for a number of other managerial positions. Good investment by the company in health-related initiatives.
Cons
Much of the training the company provides is focused only on field engineers and managers. Support staff, such as administrative professionals, are continually reminded by via exclusion from corporate events and the attitudes of management that they are not valued team members. In my experience as an administrative professional, the training I received was inadequate to non-existent for most of my time with the company. Also, as a company-wide policy FM Global does not allow managers to provide personal references to employees, as this is considered a liability issue. While colleagues are not barred from offering personal references, management will only confirm your standing with the company at the time of departure, your years of service, and salary (with your permission). Communication within the company and within certain departments can sometimes be ineffective. Critical information is sometimes not well understood by staff to whom it is most crucial. Wide-reaching changes to procedures are at times not well-communicated to some departments.
