FM reviews

- The company’s growth has been primarily driven by rising property valuations and corresponding premium inflation, rather than differentiated strategy, operational excellence, or innovation. Growth has now plateaued. - Senior leadership exhibits a strong risk-averse, self-preserving culture, with decision-making skewed toward consensus and optics; accountability is often deflected downward, limiting constructive challenge. Mid-level talent becomes fodder to be thrown under the bus to preserve jobs, - The organization is heavily weighted toward old-timers with zero external exposure, resulting in an insular perspective and a tendency to operate within a narrow property-insurance paradigm. Think tunnel-vision executives who only can understand insurance policies and not business plans. - While pockets of strong talent exist, advancement is constrained by a deference threshold. High performers often plateau at mid-level unless they shutdown critical thinking and become a 'yes' drone

Much of the training the company provides is focused only on field engineers and managers. Support staff, such as administrative professionals, are continually reminded by via exclusion from corporate events and the attitudes of management that they are not valued team members. In my experience as an administrative professional, the training I received was inadequate to non-existent for most of my time with the company. Also, as a company-wide policy FM Global does not allow managers to provide personal references to employees, as this is considered a liability issue. While colleagues are not barred from offering personal references, management will only confirm your standing with the company at the time of departure, your years of service, and salary (with your permission). Communication within the company and within certain departments can sometimes be ineffective. Critical information is sometimes not well understood by staff to whom it is most crucial. Wide-reaching changes to procedures are at times not well-communicated to some departments.