FM reviews

We were told earlier this year our role was fully remote. The CEO decided to change this, forcing us back in the office 5 days a week when we have been successfully working remote for over 3 years. Client processing was restructured and the work load is now unmanageable. Numerous people have gone on stress leave because it is so bad. Last year the employee survey had really negative feedback. We had meeting after meeting discussing the results, but nothing has been done to actually fix any of the issues. They encourage nepotism. No work life balance No transparency Low pay Constantly short-staffed

Very regimented workplace culture - empowering/encouraging employees to make their own decisions is lacking. Managers encourage client service teams to run to them with the background info so they can make all the key decisions and package them back to the teams for implementation. * Endless meetings involving entire management teams. Meeting attendees are not equal contributors. They are dog and pony shows for managers and favorite priviledged employees to display their egos. The rest of the cast are treated like minions to be seen and not heard. * The priviledged secret society get all the promotions. FM is loaded with AVP's, VP's, and SVP's with silly job titles such as "VP - CST experience and value optimization", "VP-Brand Experience and Engagement", "Manager - Client Service and Broker Engagement", "SVP - Culture and Employee Experience" (with a "Manager" same title reporting to this silly position), "Manager - Strategy and Enablement", All these positions are designed to promote favorite sons and daughters. * The CEO reneged on the hybrid work program, using "team collaboration and knowledge transfer" as silly justification. He is spending millions building new real estate; that's the real reason.