FSA reviews

3.7

61% would recommend to a friend

(267 total reviews)
avatar

George Mendiola

61% approve of CEO

54% positive business outlook

FSA has an employee rating of 3.7 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FSA employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

267 reviews
3.0
Mar 30, 2022

Meh...

Recommend
CEO approval
Business Outlook

Pros

Flexible, jobs available nationwide, no micromanaging.

Cons

Lacking in benefits, pay is subpar, unresponsive Payroll department.

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FSA Response
4y
Thank you for taking time to leave a review. Your advice is concerning to us and we are interested to know what happened to make you feel as though we were shady. Regarding our pay, our pay rates are set according to our contracts and the Department of Labor; however, whenever it is possible for us to increase pay rates for employees, we do. Our benefits program is benchmarked to other companies in our industry and is quite robust, offering many options, including a $0 employee cost option. We'd love to help you find the right fit and hear your suggestions. Please reach out to your FSA Supervisor or Senior Manager, or email qc@fsafederal.com.
4.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, my regional supervisor is communicative and supportive.

Cons

Each QAE is different and can make or break your job.

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FSA Response
4y
Thank you for taking the time to leave a review. We are happy that you feel we are a good company to work for and that your FSA management was supportive. We are concerned to hear about your experience with our customer. We encourage our employees to speak up when experiencing a challenging situation in the workplace. Our supervisors, senior managers, Human Capital Management Department, and Ethics Office are all available resources. Please contact one of these resources so we can work with you to address your situation.
3.0
Mar 24, 2022

The people are great, the management not so much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The folks on the contract are mostly great - friendly, kind, and committed. Even most of the people at the corporate office are great. Honestly, I'm even positive about MOST of Senior Management - they are caring and decent. The majority of the staff are smart, hard-working, and I would work with most of them any time.

Cons

The one problem this company has is the CEO (or whatever he calls himself). He is an egomaniac, who never asks for input, hands down edicts like they are peanut butter sandwiches and everyone wants one. Gives zero, zip, nada thought to how his failed policies affect those who work for him, makes promises he can't keep, and is a bit of a snake-oil salesman.

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FSA Response
4y
Thank you for your review. We agree with you that our staff is great and work hard, both supporting our employees in the field and supporting our customers in their missions. Although we strive to be the best in all we do, we acknowledge that everything (and everyone) can't always meet everyone's needs and expectations. Unfortunately, there are times when personalities clash and, in a corporate environment, policies and changes can feel more personal than intended. We offer many communication channels, including an anonymous annual employee satisfaction survey, for employees to provide this type of feedback and any recommendations for improvement. Although you are no longer employed with us, we would like to hear how we may have been able to improve your experience. Please reach out to us at qc@fsafederal.com with any additional feedback you may have.
Viewing 193 - 195 of 267 Reviews

Glassdoor has 308 FSA reviews submitted anonymously by FSA employees. Read employee reviews and ratings on Glassdoor to decide if FSA is right for you.