Is FactSet a good company to work for as a Client Support Engineer?

Client Support Engineer professionals working at FactSet have rated their employer with 4.2 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of FactSet employees being 3.9 out of 5 stars. Search open Client Support Engineer Jobs at FactSet now and start preparing for your job interview by browsing frequently asked Client Support Engineer interview questions at FactSet .

Does FactSet pay Client Support Engineer employees well?

Client Support Engineer professionals rate their compensation and benefits at FactSet with 4.1 out of 5 stars based on 32 anonymously submitted employee reviews. This is 21.6% better than the company average rating for salary and benefits. Find out more about Client Support Engineer salaries at FactSet.

How happy are Client Support Engineer professionals working at FactSet?

84% of Client Support Engineer employees at FactSet would recommend their employer to a friend. This rating has increased by 40% in the past 12 months. Client Support Engineer professionals have also rated FactSet with a 4.6 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.8 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at FactSet?

Research Analyst (763) , Software Engineer (492) , Consultant (323) , Senior Software Engineer (177) , Senior Research Analyst (124) , Software Engineer II (98) , Equity Research Analyst (97) , Product Specialist (76) , Analyst (75) , Senior Consultant (62) , Software Engineer III (60) , Team Leader (52) , Lead Software Engineer (50) , Client Solutions Associate (48) , Specialist (45)

What are the pros of working at FactSet according to real employee reviews?

"Good work life balance and good if you want to prioritize other aspects of life" ((in 794 reviews)); "The culture is great and the job shift is flexible" ((in 421 reviews)); "Good benefits like food and transportation" ((in 410 reviews)); "People are great and eager to help" ((in 306 reviews)); "Work culture is good and very relevant to my favorite subject commerce" ((in 188 reviews))

What are the cons of working at FactSet according to real employee reviews?

"Low salary for rank and file employees" ((in 379 reviews)); "Routine work with poor management" ((in 151 reviews)); "low compensation rate and excessive required overtime" ((in 111 reviews)); "No career growth and career opportunities" ((in 78 reviews)); "Slow career progression and some of the supervisors are not competitive enough" ((in 69 reviews))

Skip to content Skip to footer

Notifications

FactSet

FactSet Client Support Engineer reviews

4.2

84% would recommend to a friend

(32 total reviews)

Phil Snow and Sanoke Viswanathan

95% approve of CEO

77% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.6

Work/Life balance

4.1

Compensation and benefits

4.0

Career opportunities

3.4

Senior management

Client Support Engineer employees have rated FactSet with 4.2 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Client Support Engineer professionals have an excellent working experience there. FactSet is rated in line with the average (within 1 standard deviation) by Client Support Engineer professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

4.0

Jun 14, 2023

good wlb

Account manager

Recommend

CEO approval

Business Outlook

Pros

hours very good culture good

Cons

cold calling too much sometimes

3.0

Jun 5, 2023

Good Firm, bad team

Client support engineer i

Recommend

CEO approval

Business Outlook

Pros

Excellent organisation with great employee centric values

Cons

The team I was part of was a bit biased towards the local crowd, moreover the other half of my team which was located in Philippines, compared to them we were treated 2nd grade mainly due to incompetent team leads and managers from our location who would push you in from of a bus just to save their own skin

5.0

Feb 15, 2023

Great for starters

Client support engineer

Recommend

CEO approval

Business Outlook

Pros

-Healthy Environment (Work and Life Balance)

Cons

-No growth in terms of skills

Viewing 13 - 15 of 32 Reviews

Top companies for "Compensation and Benefits" near you

Citi

3.6★Compensation & Benefits

Goldman Sachs

3.5★Compensation & Benefits

Morgan Stanley

3.6★Compensation & Benefits

Fidelity Investments

3.9★Compensation & Benefits

Jobs at FactSet

Real-Time Pre-Sales Engineer (Technical Solutions Architect)

Content & Research Manager – Metals & Mining

Content Manager - Corporate Actions

Manager, Upstream Oil & Gas

Senior Sales Specialist - Intelligent Document Service

FactSet reviews FAQs

FactSet reviews FactSet Client Support Engineer reviews

FactSet

FactSet Client Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

good wlb

Good Firm, bad team

Great for starters

Top companies for "Compensation and Benefits" near you

Jobs at FactSet

FactSet reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

FactSet reviews FAQs

Jobs at FactSet