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Faithlife

Now known as Logos

Engaged Employer

Faithlife reviews

3.9

69% would recommend to a friend

(321 total reviews)
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William (Bill) McCarthy

Not enough data to show CEO approval

65% positive business outlook

Faithlife has an employee rating of 3.9 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Faithlife employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

321 reviews
1.0
Mar 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Free soda and very friendly people. Some of my best friends work here.

Cons

The Marketing department is very poorly mismanaged. In just a quarter of a year, I know that the Marketing Technology team more than halved in turnover rate. It is routine for Marketing to circumvent not only teams inside itself, but also the rest of the company (mainly development) to get what they want in very unconventional "hacky" ways. And I know for a fact that Marketing Technology shoulders a large brunt of the blame for this from Development, when they absolutely hate doing what they are forced to do because all of our jobs are hung over our heads. And those are some fricken smart dudes. The Marketing department largely consists of underpaid and under-hired personnel, who's goal is to circumvent fellow Marketing teams to get done what they want to get done. There are several Promotional site managers who haven't the slightest clue about anything Web and it drives the rest of us crazy. And then you have a Design department that does anything but, nosing into other team's affairs and purposefully circumventing other teams. Why are these people still here?

1.0
Jan 20, 2015

My conscience made me quit.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Excellent chance to gain experience and responsibilities beyond what you'd get elsewhere. 2. Awesome co-workers (despite frequent turnover). 3. Huge loyal customer base

Cons

Note, this is from a perspective of working in the marketing department. 1. Raises and opportunities are often based on stroking executives' egos, and have little to do with actual skill. I saw competent employees flat-out bullied by executives (sometimes publicly) for no reason other than petty insecurity. I respected the leaders by default, but this behavior made it a challenge to continue. 2. True leadership is not valued here. A "leader" is someone who does what the person above them asks, and uses their underlings and peers as scape goats. 3.The executives aren't interested in changing based on feedback. I spent hours preparing points for one-on-one exit interviews that I was asked to give. Every critical thing I said was dismissed because the thing was someone else's fault, or because I was ignorant. 4. "Marketing" at Faithlife means hitting leads incessantly with shallow, sale-oriented "content." Anything that doesn't immediately bring in revenue is thought of as useless. 5. Unless you stay completely under the radar, you may eventually be asked to do things that, without getting into too much detail, are in serious ethical gray area (and that might be putting it lightly). There is a lot more to say about my years there. Really, I'd probably give it a three-star rating instead of one if the company would stop trying to trick people into thinking of them in ways that simply aren't true. I've seen a lot of damage happen needlessly as a result.

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Faithlife Response
11y
Thank you for taking the time to provide this feedback. I'm sorry that you were so disappointed with your experience at Faithlife. Clearly we let you down. Our values are aspirational: as imperfect people, we're surely going to fail sometimes to be the people we want to be. And as a group of 450 people, we're going to have weak spots in our structure and performance at any given moment. We recognize that right now one of our weak spots is managing the marketing department, which grew faster than any other group in a very short time period. We added people faster than we could handle. Improving our training, communication, and leadership skills in this area is a top priority this year. I'm most concerned by the suggestion that we've done things in 'ethical gray areas.' I can see how we need to grow our skills in leadership and management (mine included!), but acting honorably is non-negotiable. I'd really appreciate your emailing me examples of what concerned you -- there are lots of anonymous email solutions out there, and you can email me directly or use snail mail or whatever. It would be a big help. Again, I'm sorry Faithlife wasn't a great work experience for you, and will take your feedback to heart to try and make it better. -- Bob Pritchett, CEO
3.0
Jul 23, 2015

Mixed Feelings

Recommend
CEO approval
Business Outlook

Pros

At the risk of repeating what a number of other reviewers posted I think that it's important to note Faithlife is a great way to boost your resume. You have an opportunity to learn from some very smart people. If you're able and willing (and forgo family life), you can go far and work on some very interesting projects. The end product is great.

Cons

Poor work/life balance. Very stressful. Constant push to ship. You have to be very committed or risk being ostracized. I don't believe the professed values are in keeping with reality. Management makes a habit of ridiculing employees.

Viewing 13 - 15 of 321 Reviews

Glassdoor has 342 Faithlife reviews submitted anonymously by Faithlife employees. Read employee reviews and ratings on Glassdoor to decide if Faithlife is right for you.