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Faithlife

Now known as Logos

Engaged Employer

Faithlife reviews

3.9

69% would recommend to a friend

(321 total reviews)
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William (Bill) McCarthy

Not enough data to show CEO approval

65% positive business outlook

Faithlife has an employee rating of 3.9 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Faithlife employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

321 reviews
2.0
Jul 21, 2015
Recommend
CEO approval
Business Outlook

Pros

-Free Pop, Picnics, and other company events. -Fun work environment. People are always playing smash brothers at lunch or doing some extra curricular activities. - Great product. (Most of the time) - Fun trying to grow the company and yourself

Cons

- Pay changes regularly. My pay structure has changed 4 times in the past 3 years. Every time this happens, the total you can conceivably make gets better, but the bottom gets way worse. This makes it so the total dollar amount you make per sale is actually way less if you don't hit the new top tier goals. You can find yourself at the same numbers as the year before, and make less... This makes dry spells even worse than the year before. This isn't rewarding awesomeness. - Executive Management doesn't know what they want, and will reward you for doing things sometimes and other times tell you not to do them. - The company goes after old repeat customers too much and doesn't seem to reward or even try to incentivize selling new customers. If you are upgrading customers, you will make more than new customers by an absurd amount. - Sometimes we ship things before they are finished so users have to suffer at the expense of poorly written code. - Smaller departments are held to the same standards as larger departments. This can be difficult when the goals of a smaller department are to grow, because the goals of a smaller department should be new customers but that isn't what is rewarded. - The Unlimited vacation policy isn't really something that applies to the sales team. If you take a day off you are expected to use your sick/vacation pay, and if you don't have sick/vacation pay you aren't supposed to take a day off.

1.0
Jan 9, 2016

If you're in, get out. If you're out, stay out.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're related to the owners, life is good.

Cons

No clarity. No vision (not consistent when present), it is open admitted that the leaders don't know what users want, so there is no confidence in the future despite what is stated. Some teams have such poor leadership that meetings are literally a crap shoot of ideas over and over with no sense of unified execution. There's really no surprise that 20% of the company was lost to HR dysentery over the last month, and it shouldn't be a surprise when it happens again, and it will.

2.0
Apr 12, 2015

Developer

Recommend
CEO approval
Business Outlook

Pros

Nice coffee. Skilled coworkers. Quiet offices. Easy to work from home. Sometimes challenging work.

Cons

Nickel and dime attitude, unable to get second monitor or even simple desk lamp for 25 bucks. Inexperienced senior managers, some have never worked outside of Faithlife. Poor communication and weak leadership in some areas. Lazy management practices in areas like performance appraisals, team and project management. Under whelming development practices in some area (lots of copy/paste for example), over emphasis on very granular coding standards - some quite ridiculous - burden teams and hinder rapid delivery due to lengthy review periods where the reviewers were unavailable when required. Faithlife indoctrinate less experienced developers with the belief that the technologies used are cutting edge, in reality I saw little that was truly ground breaking, none of the tools, techniques or languages are special in today's IT landscape. There is too much reliance of ad-hoc poorly explained practices. The lack of telephones on desks leads to time wasting and fiddling with this or that messaging system, this is frustrating and probably directly impacting productivity - again this is an example of "nickel and dime" at work. Intimidating management practices like compelling workers (this was via email) to submit positive reviews here (Glassdoor) else "discuss concerns" with management. Almost complete absence of encouragement from team leads or more senior management leads to a culture of fear and uncertainty. Finally the company likes to refer to itself as a "Christian" workplace when it really isn't and is in fact a colder, sinister and less friendly work environment than many I've worked in, being a theology publishing firm does not make that firm Christian. Perhaps if Faithlife had an ethics committee they'd be on their way to becoming a Christian workplace but they don't because in reality management doesn't care about this they only like to claim they do.

avatar
Faithlife Response
11y
I'm so sorry Faithlife wasn't a great fit for you. - It's inexplicable to me that you couldn't get a second monitor or a desk lamp. As a general rule we encourage dual displays (and almost every desk has them, if the person isn't just mobile with a laptop, at their own option). I'm sorry you didn't kick this up a level -- maybe the person you asked just didn't realize this was okay? The same thing with a lamp -- that's never a problem. - We generally don't buy phones for people who don't talk to customers much because they were never using them and because they needed to be re-mapped every time a desk moved. And many of our devs are mobile, working from different locations on campus each day; even if you had a phone (and you could have, just for asking) you'd find it hard to call most of your teammates, who are working on laptops all over. Yes, messaging apps can be a hassle, and there are many, but it seems to work out. - I'm sorry to hear you felt intimidated by the email about Glassdoor. (Clearly not too intimidated, though -- this doesn't seem like a glowing review! :-) ) We did that in response to Glassdoor's recommended practices; they even provide a template email for asking people to post reviews. And of course we'd rather hear complaints beforehand -- otherwise we get put in the silly position of explaining in public that your inability to get a desk lamp was a simple mistake on the part of whoever you asked (you don't say -- the office manager? facilities? your manager?) and not a nickel-and-dime corporate policy. - Companies don't have souls, and aren't Christian or anything else. People may be Christians, and companies are made up of many, many people. I know that 'the company' does (and in some way must) take the rap for everyone acting on its behalf -- even if just mistakenly refusing someone a piece of office hardware -- but since we're relatively flat, I do wish you'd taken the time to get to me (the Christian person ultimately responsible) with your concerns. I am embarrassed that you couldn't get a monitor or lamp, and would have addressed that -- and fixed whatever misunderstanding was in the way -- right away. And I would have (and still would) welcome suggestions on where we could use some new policies. Thanks again for taking the time to share such detailed feedback. I hope you've found a position that's a great fit for you, and is a rewarding and encouraging workplace -- with phones and desk lamps! :-) -- Bob
Viewing 16 - 18 of 321 Reviews

Glassdoor has 342 Faithlife reviews submitted anonymously by Faithlife employees. Read employee reviews and ratings on Glassdoor to decide if Faithlife is right for you.