Weak pay, disorganized company, no room for growth
Pros
FanDuel has a friendly and laid back culture that is refreshing. No micro-management, at least in CS. Decent WFH policy
Cons
They will market from day one how much room for growth there is from CS to other departments, or even within CS. Everyone wants to get out of CS because it's a terrible experience. Terrible pay, constant fires you have to put out every day with awful customers because the product is bad, and management constantly makes awful changes and doesn't seem to have a clue what CS even does for the company. Aforementioned promotions are done based on politics/other reasons and not merit. The process is awful; they will completely ignore your contributions during your employment, your resume, whatever you have to offer and solely focus on irrelevant topics as a reason for not being even considered for promotion. It's very clear this company treats CS as beneath everyone else, which is the opposite of the "get your foot in the door here at FanDuel and your possibilities are endless no matter where you start! Even in CS" narrative that that's constantly spewed.
