Is FastSigns a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at FastSigns have rated their employer with 1.4 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of FastSigns employees being 3.0 out of 5 stars. Search open Customer Service Representative Jobs at FastSigns now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at FastSigns .

Does FastSigns pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at FastSigns with 1.2 out of 5 stars based on 22 anonymously submitted employee reviews. This is 66.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at FastSigns.

What are the top reviewed jobs at FastSigns?

Graphic Designer (136) , Visual Communications Specialist (27) , Customer Service Representative (22) , Production (22) , Outside Sales Representative (18) , Sales (16) , Account Manager (15) , Installer (11) , Production Manager (11) , Production Specialist (11) , Sales Representative (11) , Senior Graphic Designer (9) , Inside Sales Representative (7) , Production Worker (7) , Project Manager (7)

What are the pros of working at FastSigns according to real employee reviews?

"Great for people right out of school trying to gain experience in their chosen field." ((in 38 reviews)); "Great team to work with and are eager to hear your suggestions." ((in 10 reviews)); "Learned a lot about the business and helped a lot of people." ((in 9 reviews)); "The work/life balance is great." ((in 7 reviews)); "While the company provided excellent opportunities for career growth in the visual communication industry, there were several challenges that made it difficult to enjoy working there." ((in 6 reviews))

What are the cons of working at FastSigns according to real employee reviews?

"Low pay and some of the owners can be shady." ((in 52 reviews)); "No benefits and insurance." ((in 41 reviews)); "Fast paced, limited training, and an expectation to continually split roles" ((in 12 reviews)); "Really bad manager." ((in 8 reviews)); "No health insurance and no positions to move into" ((in 7 reviews))

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FastSigns

Part of Propelled Brands

FastSigns Customer Service Representative reviews

1.4

4% would recommend to a friend

(22 total reviews)

Gary Salomon

2% approve of CEO

6% positive business outlook

Ratings by category

1.3

Culture & values

1.3

Work/Life balance

1.2

Diversity & inclusion

1.2

Senior management

1.2

Compensation and benefits

1.2

Career opportunities

Customer Service Representative employees have rated FastSigns with 1.4 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a poor working experience there. FastSigns is rated 60% below average by Customer Service Representative professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

4.0

Aug 5, 2015

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Its easy and laid back

Cons

like any job, the customers are never happy.

2.0

Dec 4, 2014

Fastsigns is very behind on the times

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Each franchise is independently owned, so each store is like a small business. You get to work directly with different departments and the owners work alongside you. I've gotten to interact with several important clients and businesses on a daily basis. There are many opportunities to take initiative. Most if not all stores are closed weekends and nights, so you can leave your work at work, so to speak. Each franchise is run very differently, so your local franchise may vary.

Cons

As a small business, you have no HR department, so if you don't like your management team you are out of luck. No real room for growth unless you want to go into management.

1.0

Nov 18, 2013

Worst boss I ever had

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Everyday is different, you get to make really unique signs and help your community businesses gain more attention.

Cons

No respect, hostile work environment, unhappy people, poor communication, boss throws temper tantrums. Threats of being fired were a common occurrence, threats of pay being deducted for mistakes from miscommunication in orders. This shop is run by fear and talented employees get treated like idiots on a daily basis.

Viewing 19 - 21 of 22 Reviews

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FastSigns Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CSR

Fastsigns is very behind on the times

Worst boss I ever had

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