Is FastSigns a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at FastSigns have rated their employer with 2.8 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of FastSigns employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at FastSigns now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at FastSigns .

Does FastSigns pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at FastSigns with 2.2 out of 5 stars based on 43 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at FastSigns.

What are the top reviewed jobs at FastSigns?

Graphic Designer (136) , Visual Communications Specialist (27) , Customer Service Representative (22) , Production (22) , Outside Sales Representative (18) , Sales (16) , Account Manager (15) , Installer (11) , Production Manager (11) , Production Specialist (11) , Sales Representative (11) , Senior Graphic Designer (9) , Inside Sales Representative (7) , Production Worker (7) , Project Manager (7)

What are the pros of working at FastSigns according to real employee reviews?

"Great for people right out of school trying to gain experience in their chosen field." ((in 39 reviews)); "Good work environment" ((in 19 reviews)); "Industry to meet lots of new people, friendly staff, very small company, I can bring my kids to work if needed." ((in 11 reviews)); "Great team to work with and are eager to hear your suggestions." ((in 10 reviews)); "Learned a lot about the business and helped a lot of people." ((in 9 reviews))

What are the cons of working at FastSigns according to real employee reviews?

"Low pay and some of the owners can be shady." ((in 47 reviews)); "No benefits and insurance." ((in 41 reviews)); "This is a family owned business so there is no room for advancement and no raises" ((in 12 reviews)); "No training, was told there would be a monthly commission after 3 months, worked there for 10 and could never get a straight answer out of my boss about commission." ((in 10 reviews)); "Poor communication" ((in 9 reviews))

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FastSigns

Part of Propelled Brands

FastSigns Customer Service (CSR) reviews

2.8

5% would recommend to a friend

(43 total reviews)

Gary Salomon

1% approve of CEO

6% positive business outlook

Ratings by category

2.4

Work/Life balance

2.2

Compensation and benefits

2.1

Diversity & inclusion

1.9

Culture & values

1.6

Senior management

1.5

Career opportunities

Customer Service (CSR) employees have rated FastSigns with 2.8 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. FastSigns is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

43 reviews

5.0

Jul 31, 2023

Family friendly

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Owner is wonderful to work for. Very family friendly.

Cons

Needs more employees and defined roles.

1.0

May 17, 2023

The owner does not respect you.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I worked there one week. Everyone is stressed out, and then I was let go because I couldn't complete tasks in an industry which I flat out Saif I had no experience in!

Cons

Owner has not interest or patience to train anyone. Toooooooo old school, "early is on time, and on time is late." Condescending, and cares way too much about simple mistakes that are easily fixed. He's a bad teacher that gets annoyed when you can't read his mind. He literally told me that 80% of the people he hires don't work out, yet doesn't seem to recognize that he might be the problem. This job is only for people that have low self esteem and think they can't do better.

4.0

Feb 27, 2023

Great place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers and environment. Project management

Cons

Lack of communication for project management

Viewing 10 - 12 of 43 Reviews

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FastSigns Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Family friendly

The owner does not respect you.

Great place

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