Is FastSigns a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at FastSigns have rated their employer with 2.8 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of FastSigns employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at FastSigns now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at FastSigns .

Does FastSigns pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at FastSigns with 2.2 out of 5 stars based on 43 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at FastSigns.

What are the top reviewed jobs at FastSigns?

Graphic Designer (137) , Visual Communications Specialist (27) , Customer Service Representative (22) , Production (22) , Outside Sales Representative (18) , Sales (16) , Account Manager (15) , Installer (11) , Production Manager (11) , Production Specialist (11) , Sales Representative (11) , Senior Graphic Designer (9) , Inside Sales Representative (7) , Production Worker (7) , Project Manager (7)

What are the pros of working at FastSigns according to real employee reviews?

"Great for people right out of school trying to gain experience in their chosen field." ((in 39 reviews)); "Good work environment" ((in 19 reviews)); "Industry to meet lots of new people, friendly staff, very small company, I can bring my kids to work if needed." ((in 11 reviews)); "Great team to work with and are eager to hear your suggestions." ((in 10 reviews)); "Learned a lot about the business and helped a lot of people." ((in 9 reviews))

What are the cons of working at FastSigns according to real employee reviews?

"Low pay and some of the owners can be shady." ((in 47 reviews)); "No benefits and insurance." ((in 41 reviews)); "This is a family owned business so there is no room for advancement and no raises" ((in 12 reviews)); "No training, was told there would be a monthly commission after 3 months, worked there for 10 and could never get a straight answer out of my boss about commission." ((in 10 reviews)); "Poor communication" ((in 9 reviews))

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FastSigns

Part of Propelled Brands

FastSigns Customer Service (CSR) reviews

2.8

5% would recommend to a friend

(43 total reviews)

Gary Salomon

1% approve of CEO

6% positive business outlook

Ratings by category

2.4

Work/Life balance

2.2

Compensation and benefits

2.1

Diversity & inclusion

1.9

Culture & values

1.6

Senior management

1.5

Career opportunities

Customer Service (CSR) employees have rated FastSigns with 2.8 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. FastSigns is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

43 reviews

4.0

Aug 11, 2021

Decent franchise branch

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Basic customer service job Manager is understanding and responsive even though off-site Opportunities for self-led online continuing training Opportunity to move into Sales position

Cons

Entry level salary Sometimes short-staffed which can lead to delays

5.0

Aug 2, 2021

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Management is awesome and very helpful.

Cons

benefits could be better but it is a small business.

3.0

Feb 27, 2021

Very Dependent on Individual Location

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It’s honest work, especially if you’re interested in some creative problem solving and hands-on tasks. And there can be opportunities to learn new skills, such as some basic graphic design or sales tactics.

Cons

There is zero room for upward mobility, no HR to go to if there is a problem, and your experience will depend immensely on who happens to own/manage your specific location. Some are wonderful, but others will burn you out, won’t respect or value you or your skills, and will try to push you into jobs that you didn’t sign on for (such as trying to make production workers do sales calls and making customer service workers act as personal assistants).

Viewing 22 - 24 of 43 Reviews

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Jobs at FastSigns

Visual Communication Specialist / Customer Service

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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FastSigns

FastSigns Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent franchise branch

Management

Very Dependent on Individual Location

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