Is FedEx Office a good company to work for?

FedEx Office has an overall rating of 3.6 out of 5, based on over 3,850 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at FedEx Office to a friend and 51% have a positive outlook for the business. The best reviews about FedEx Office have been left by employees working as Same Day City Courier , Sales Customer Service Specialist and Lead Store Consultant .

Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FedEx Office?

64% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (42) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"The benefits are good and the company tries very hard to work with its employees and help them when needed." ((in 550 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 133 reviews)); "Great boss and coworkers." ((in 81 reviews)); "Great Benefits and great Benefits" ((in 34 reviews)); "pay is decent, benefits, an tuition reimbursement" ((in 29 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 273 reviews)); "Poor management and lack of concern for my well being and happiness." ((in 221 reviews)); "Defiantly some really good and really bad managers out there." ((in 135 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 101 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 99 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

New York , Dallas , Plano , Los Angeles , Chicago , Atlanta , Houston , Memphis , Miami , Austin , San Francisco , Charlotte , Orlando , Washington , Seattle , San Diego , Denver , Las Vegas , Portland , Philadelphia , Phoenix , Boston , Cincinnati , San Jose , Richmond , Oklahoma City , San Antonio , Indianapolis , Pittsburgh , Tampa

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FedEx Office

Part of FedEx

FedEx Office reviews

3.6

64% would recommend to a friend

(3,769 total reviews)

Brian D. Philips

65% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

3.1

Work/Life balance

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Apr 24, 2013

Low salary with large responsibilities

Export coordinator

Recommend

CEO approval

Business Outlook

Pros

Large, relatively organized company dedicated to good customer service. Room for growth although very slow. Supply employees with necessary tools to fulfill goals.

Cons

Low salary for the amount of high responsibility given to employees. Not many benefits given. Very slow opportunity for growth. Management living in another world.

2.0

Jan 11, 2013

Center Manager

Business center manager

Recommend

CEO approval

Business Outlook

Pros

Offers one stop shopping. Create, print, pack, ship. Cutting edge with printing and mobile technologies. Offers and extensive network of centers for and support facilties. For he most part you are free to manage you store as you see fit as long as you keep things within the corporate specific ideals and appearance.

Cons

A lot of major operational and sales changes occur very frequently. Consistency in service between the OPCOs is very poor. Ultimately FXO trains and enforces one policy and Express has another, or will force non compliancy with Office procedures as a quick fix with no explaination. FXO Corporate does not support sales at local levels. Bonus structures are reworked every year it seems and usually extremely hard to achieve with intangable metrics added all the time.

1.0

Jan 7, 2013

Inconsistent direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great customers, some good field managers, benefits are good.

Cons

Poor internal systems (technology), poor upper management (inconsistent on focus of goals and OBJECTIVE measurements), lack of a consistent, fair playing field for both employees and field management. Poor training, etc. Values have dropped considerably over the past ten years. Now, its all about who you kiss up to and your greeting scores (subjective), not profit or consistent performance.

Viewing 3580 - 3582 of 3,769 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate