FedEx Office reviews

3.6

66% would recommend to a friend

(3,752 total reviews)
avatar

Brian D. Philips

67% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Mar 31, 2009

It's a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job to get if they are hiring. Decent benefits. You will get good experience. It is possible to move up the ladder there if that is what you want. Be nice to your customers, they are all prospective employers.

Cons

They expect you to do an impossible amount of work with a skeleton crew and minimal resources. The pay is very low. It is very stressful. The customers are under a lot of pressure and are very demanding due to deadlines or whatever so they will take it out on you. The employees are under a lot of pressure so that will also make the working enviornment unpleasent. Depending on your management you may or may not be appreciated for your efforts, but they will notice when you screw up.There are a lot of detailed and pointless rules and procedures you must follow and you will get written up for minor errors. They change the rules and procedures every week. Training is poor. If you know what you are doing, you will probably carrie most of the weight on your shift (you will have to do everything). I've seen a lot of people walk off the job . Fedex burocracy does not care about its employees at all. You can be easily replaced, but they probably won't replace you. The store will just be short one more person when you get fired/quit.

3.0
Feb 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Its a well know company and looks great on a resume. The greatest reason to work here is the people you work with-fantastic. I have met many people here, and enjoyed working with them as it makes the day go by quickly. The benefits are good and plentiful, and I feel I am compensated very fairly compared to other companies. You also get a healthy discount on shipping, which is great if you happen to make some extra income by selling stuff on ebay. Overall its a good place to work, but its changing (see the negs). If it wasnt for the eople I work with on a daily basis, I would leave asap.

Cons

The company has been on a downward spiral ever since FedEx took over. They are trying to run a copy center like its a shipping/logistics company. They do not understand retail at all. Not sure how long this opco will last the way its going. There are multiple levels of management throughout this company which makes things inefficient. There are also too many departments at corporate, which makes it hard to actually get anything done. None of the departments communicate, so you end up with conflicting information all the time. The company also prefers to have consultants tell us whats wrong with our business, rather than asking the team members. Company claims to want to hear what we have to say, but when it comes down to it, if you question anything, or are negative in any way, you will be accused of not being strategically aligned. They are also heavy on acronyms to the point that it is disgusting.

Viewing 3727 - 3729 of 3,752 Reviews

Glassdoor has 3,833 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.