FedEx Office reviews

3.6

66% would recommend to a friend

(3,753 total reviews)
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Brian D. Philips

67% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Apr 24, 2014

Politics Politics Politics

Recommend
CEO approval
Business Outlook

Pros

Some people are great to work with, and some of the online training is valuable. Excellent systems for shipping, but the retail side of business lacks support and continuity.

Cons

Some of the people are not so great to work with, and politics play a huge role in your survival. The company is dependent upon technology, yet it takes so long to upgrade systems that they are almost obsolete when it happens - getting better though.

3.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Great people in the organization (not all, but many) Potentially great everyday work experience

Cons

Payroll slashed every fiscal year and sometimes even more during the year Too many KPIs (30 some metrics?!?) Too much middle management between corporate and centers

2.0
Mar 30, 2014

Cusromer consultant

Recommend
CEO approval
Business Outlook

Pros

Very nice customers to work with on a day to day bases

Cons

Why the upper CEO staff and management don't really care what is really happening in the centers to this day. Are they that blind or really don't care. It seems to me if I read what I have been reading it would raise flags enough for me to start being concerned and try to figure out what is really going on and what could I do to fix it. But Brian Phillips and Fred Smith don't seem to really show they care. It is only showing they care about how much money they can put in there pockets and not to care about the ones doing the hard work in the centers. I have read most of the concerns from former team members, managers I think they are very spot on and Brian Phillips and Fred Dmith should be ashamed of the way they are allowing managers in the centers today treat team members terrible.

Viewing 73 - 75 of 3,753 Reviews

Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.