Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      66% would recommend to a friend

      (3,753 total reviews)
      avatar

      Brian D. Philips

      67% approve of CEO

      52% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Mar 9, 2014

      In my district, senior management did not care about Team Members. Managing by Fear and Intimidation does NOT work!!!

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you meet and work with and also the experience gained.

      Cons

      Shifting company goals and policies which did not meet the needs of customers. In addition, FedEx Office does not know what it wants to be when it grows up!! Does it want to be a "Big Box Retail, Shipping or Printing company???" It does all of these things, but not very well.

      1.0
      Jan 16, 2014

      Horrible Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Heath insurance, some good coworkers, tuition reimbursement, 401k not much else.

      Cons

      Bad pay, Tedious, mind numbing, slave labor, you are forced to sell ridiculous items as a replacement for getting bonuses based on sales but management still bonuses. Management doesn't care about anyone but themselves and will sell you out without hesitation. They see employees as trash and not the commodities they actually are ( maybe they should leave their offices once in a while) There are so many orders from corporate that managers only accomplish if a district manager is coming to visit and somehow they still expect their employees to care after seeing their bad examples.

      3.0
      Jan 7, 2014

      Tedious.

      Center assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits for the level of job it is. Pay is mediocre. 1 week of vacation 1st year, 2 weeks the 2nd year and 3 weeks starting the 4th year. 401k matching up to 5%. Health, dental, vision. Not great plans, but something. Managers can bonus quarterly but it is rare in most locations.

      Cons

      As with any customer-service oriented job, you are expected to meet unrealistic customer expectations and give every customer a lengthy spiel about the current month's sale ("Don't forget to take the survey too!")

      Viewing 76 - 78 of 3,753 Reviews
      Related searches: FedEx Office jobs | FedEx Office salaries | FedEx Office benefits | FedEx Office interviews
      ReviewsFedEx Office reviews

      Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.