Question 1

Is Ferguson a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Ferguson have rated their employer with 3.1 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of Ferguson employees being 3.5 out of 5 stars. Search open Customer Service (CSR) Jobs at Ferguson now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Ferguson.

Question 2

Does Ferguson pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Ferguson with 3.3 out of 5 stars based on 58 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Ferguson.

Question 3

What are the top reviewed jobs at Ferguson?

Accepted Answer

Inside Sales Representative (279), Warehouse Associate (117), Counter Sales Representative (74), Inside Sales (72), Outside Sales Representative (72), Sales Associate (67), Branch Manager (54), Project Manager (44), Showroom Consultant (42), Sales (39), Sales Support Representative (36), Sales Representative (33), OUTSIDE SALES (32), Customer Service Representative (31), Inside Sales Associate (29)

Question 4

What are the pros of working at Ferguson according to real employee reviews?

Accepted Answer

"Good benefits and 401K." ((in 302 reviews)); "Great people and very supportive." ((in 193 reviews)); "Pay is good but def not worth it for what you give up; your life!" ((in 168 reviews)); "Great environment and culture." ((in 84 reviews)); "Great coworkers and customer relations" ((in 69 reviews))

Question 5

What are the cons of working at Ferguson according to real employee reviews?

Accepted Answer

"Poor management and siloed de[artments" ((in 188 reviews)); "Long hours and stressful but worth it if you know your worth and ask for it." ((in 117 reviews)); "managers don't know how to resolve conflict in the office and let people walk all over them" ((in 72 reviews)); "There was no training before but this issue will be fixed as they transition from Triologie." ((in 52 reviews)); "There is some disconnect between upper management and local but it’s to be expected at a larger company." ((in 49 reviews))

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