Ferguson reviews

3.5

58% would recommend to a friend

(2,895 total reviews)
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Kevin Murphy

71% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 4, 2019

"Ferguson Family", the most dysfunctional family of all

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mostly friendly co-workers, at least in the warehouse. Good benefits.

Cons

Very cliquey and sexist front office, told to plan for OT every other day with sometimes 5 minutes of notice. Incentive is realistically available to only 2nd shift. Management has their 'favorites'. Not open to new ideas unless brought up by management. Monthly safety meetings are ineffective. Management tries to strong-arm United Way donations, made United Way meetings mandatory during unpaid lunch until someone started talking about the Fair Labor Standards Act.

1.0
Aug 27, 2018

Warning: Work Here at Your Own Risk.

Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

I was excited to start a career with Ferguson given the sales pitch they gave me during my initial interview. Throughout the hiring process management promised all sorts of wonderful things which they sold me on. Be warned, what sounds too good to be true usually, and almost always, is. After my first week on the job things quickly, and steadily, started going downhill. If you’re looking for a company that provides professionalism, organization and a comfortable working environment then I suggest finding somewhere else to work because you won’t find it here. I soon realized management, and the interviewers, have honed their skills into deceiving many perspective employees into getting hired here. How do I know? Because I witnessed, first hand, the same sales pitch that was used on me being spoon fed to other interviewees. The same lines were used and the same promises were made as though they were reading from a script. These people are very good at making all sorts of promises like: We value our employees and provide a healthy team-work environment, we promote employees so that they have upward mobility, we offer a great benefits package and training, we offer an ample amount of overtime. The list will go on and on but let me tell you nothing can be further from the truth. They will never come through on anything they say after you’ve been hired. Their focus is to get you through the door, fill the gaps they need filling, and use you for whatever they want. Management is the worst I’ve ever seen with a disgusting “machismo” type attitude. They walk around acting as though you are beneath them. They will micromanage you from a distance by using their most trusted employees to do their dirty work and you’ll never know it. Those same employees will report back to management on everything you do so don’t get comfortable. The turnover rate is very high and the environment is volatile, depending on your location. Only managements favorites are usually offered overtime and the team-work here is nonexistent. Gossip, rude behavior, vulgar language, backstabbing and cooler talk runs rampant. Most of the female employees are responsible for the unchecked gossip that goes around. Management isn’t interested in correcting, or improving, anything just as long as the work is being done and the bottom line is met. If you are unable to fall into the company “clique” or if you’re disliked, in any capacity, then your days are numbered. They will find creative ways of making your life miserable and uncomfortable. You are not considered an asset and never will be. Everyone is treated as a number and easily replaceable. I have seen employees come and go, at the drop of a dime. Any decent person that does work here, which is far and few between, usually keep to themselves. They refuse to speak up or suggest improvements for fear of being singled out and losing whatever employment they are clinging onto. The training is beyond ridiculous. It’s very disorganized and they have a difficult time training people properly. You are expected to perform the entire job within a matter of 2, sometimes 3, weeks with the miniscule training that they actually do provide. If you make any mistakes you are rudely punished for them and are made an example of. The company uses antiquated computer hardware and software systems which makes your job that much more difficult to complete. It’s a very unrealistic mindset and culture with no upward mobility. The people that do receive advancements are the ones that have it in good with management. I wouldn’t put too much credence in many of these positive reviews because I can tell you first hand I experienced “0” of what these people are reporting. I wouldn’t be surprised if many of these positive reviews are false-positives left by company trolls to boost their ratings. The pay is lower than the national standard. If you’re not working overtime then you are earning just enough to get you through to your next paycheck. Their benefits package is mediocre and their 401K is a joke. My advice, only take a job here if you are so desperate that you have no other choice but then start looking for a better opportunity ASAP. Once you find something, run like hell and don’t look back.

5.0
Apr 17, 2018

Counter Manager II

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for! I have learn so much over the last 5 years. They have great benefits and plenty of opportunities for growth.

Cons

Ferguson at this moment does not offer equal pay for everyone no matter the race, or gender.

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