Ferguson reviews

3.5

58% would recommend to a friend

(2,895 total reviews)
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Kevin Murphy

71% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay, only because of commission and spiffs. Good health care and retirement benefits. Learned a lot about the industry.

Cons

Company cut hours for all hourly associates from 45 to 40 hours without adjusting pay, cutting 5 hours of weekly overtime pay. Management lead associates to believe it would be temporary to help keep their coworkers employeed; cutting over time allowed them to prevent some layoffs. (Still layed people off and never gave hours back) Base pay increases are practically unheard of, told to sell more to make more money. Management is promoted into their positions based on office politics and how long they have been there rather than their actual ability to manage effectively. Very small chance of upward mobility as a showroom consultant without changing departments. Little incentive to even want to be a manage as some consultants make more than showroom managers. Work loaded is overwhelming, company always comes up with "solutions" that never work they way they say they will, and generally require you to do more work. Work life balance is nonexistent especially for top performers. Branch manager was gone almost monthly for a vacation or long weekend while associate couldn't afford to take even one vacation a year because they had lost all over time pay.

1.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

there were a couple of nice people and the employee discount was nice

Cons

- I showed up don ay one and they didn't have a plan for me for training - my office had toxic negativity. a lot of people clearly hate their jobs - managers don't know how to resolve conflict in the office and let people walk all over them -the software system they use is a dinosaur, so insanely old and difficult to learn. very tedious and time consuming to do most tasks -the training is 2-3+ months for a customer service position - the communication within the company is awful - no one ever knows what is going on - there is an obvious lack of drive and ambition within the team and managers. managers do not set a good example - talk during meetings and don't take notes/ ask questions I would not recommend this position or company to anyone unless it is your only option

1.0
Aug 11, 2023

Does not keep promises

Recommend
CEO approval
Business Outlook

Pros

There are good people in this company, but they put them in the wrong places

Cons

Company promised WFH as an incentive not to leave and later welched on that offer and forced employee back into office full time

Viewing 37 - 39 of 2,895 Reviews

Glassdoor has 2,992 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.