Ferguson reviews

3.5

58% would recommend to a friend

(2,895 total reviews)
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Kevin Murphy

71% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 13, 2023

Toxic workplace alert!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a lot of money and resources.

Cons

The most toxic culture I have ever been part of. If you are a collaborative person who wants to do work that means something, this is not the place for you. There is no sign of authenticity, kindness or genuine care for their employees. Everyone is out for themselves, and a network of "good ole boys" who do not care about anything but making money at all costs. Even the HR team is ruthless. There are so many other companies to work for that have good business practices and treat their employees like valuable human beings which is why I would never recommend anyone work here.

2.0
Nov 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment, you can really learn the ropes of the plumbing industry.

Cons

Long Hours Crappy Pay for unbelievably hard work No incentive to really take care of the customer and get them the absolute best product, it doesn't pay as well as hocking Ferguson "private label" merchandise. You become a slave to what they want you to sell. Commission structure sucks - if you have a return or huge appliance sale in one pay period it can bring down your entire average pay percentage wise, so even if you sold things at a high margin, you still make less than one percent commission... you should be paid per item you sell. No understanding of family life - no flexibility in hours Management is poorly trained for their positions, little understanding of HR norms Sexual harassment is the norm...always skirting the line of what's appropriate Good Old boys/Only trainees get promoted Customers are valued only for their $$$, associates are valued even less Management has access to perks and parties that are never open to sales people - you know the people generating your paycheck?? Regularly was encouraged to skip lunch to help walk in customers unrealistic expectations of what you can accomplish in one day zero administrative support from client services - poorly trained support staff = little accountability, constant passing of the buck back to sales staff I could go on...and on

1.0
Feb 20, 2018
Recommend
CEO approval
Business Outlook

Pros

If your manager allows..you can work remote

Cons

Very poor management in the last five years..Most of the IT people are in an old building that is in the middle of the hood..not a safe area...shootings/gang shootings..managers have no IT background so do not have a clue on what it takes to advance to a better technology..poor communication between employees/managers..too many meetings that take away from true productivity for the customers.

Viewing 10 - 12 of 2,895 Reviews

Glassdoor has 2,992 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.