Ferguson reviews

3.5

58% would recommend to a friend

(2,895 total reviews)
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Kevin Murphy

71% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jul 26, 2009

Ferguson is old school

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If the construction industry is doing well, and you are willing to work long hours, and have an outgoing, sales oriented personality, you can do very well at Ferguson. The top 10 people in a branch make half the money. You could end up making way more money than people in many other industries who have much more responsibility than you. You must be ready to do whatever they ask of you. Many sales people must also work in the warehouse because Ferguson thinks it saves them money, since you will be on commission.

Cons

The construction industry is an old, unsophisticated industry. So many colleagues, vendors and customers are 20 years behind the times. The work rules, vacation, benefits, and management style reflect that. Their computer system is terrible, and they are putting a new one in that they helped to write, so it will be crap as well. When construction slows, and it always does, Ferguson will lay you off at the drop of a hat. Over a third of all recruits quit in the first year.

2.0
Jul 22, 2009
Recommend
CEO approval
Business Outlook

Pros

name recognition and large market base ability to make impact if one wanted to

Cons

too much time wasted on the operations end. customer service is not job one policy changes to make jobs for excutive cronies not realistic on day to day operations

1.0
Jul 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Good technology and logistics operation for servicing customers; Retirement savings plan

Cons

Worked several years for company that was later bought by Ferguson (pre-2007). Ferguson made no effort to interview or get to know existing staff; management positions only available through their own training program, yet they did not offer management training program to existing staff; transferred in new management teams; very poor communication during transition; human resources staff extremely taxed and difficult to establish communication with; insist on fifty hour weeks from all salaried employees regardless of workload and without additional compensation; acutely painful corporate culture with many electronic tools for monitoring staff "efficiency"

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Glassdoor has 2,992 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.