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Fernbrook Family Center

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Fernbrook Family Center reviews

2.8

42% would recommend to a friend

(34 total reviews)

Melissa Reintjes

50% approve of CEO

40% positive business outlook

Fernbrook Family Center has an employee rating of 2.8 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fernbrook Family Center employee rating is 25% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

34 reviews
5.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

I loved working for Fernbrook. Almost everyone was extremely friendly and really gave me a sense of "work family". My favorite part of working here, however, was the independence. The training is rigorous (4 intense weeks of classroom training and in the field shadowing), but it allows for you to develop yourself as a professional with the skills and culture at Fernbrook. This allows management to trust that you are competent and able to give quality skills training to clients (aka management does not micromanage you). Weekly staff meetings and one-on-one supervision make you feel supported and well prepared for your work. Management will also always support you with anything you need help with and they are very easy to talk to and build a rapport with. I learned so much working here beyond just providing skills training and building rapport with clients. Fernbrook taught me how to build professional relationships with other supports in the community (i.e. case managers, CPS, etc), taught me how to be creative with my approach to working with different clients, and taught me time management among many more things.

Cons

The quota requirement can be tough to achieve at times and they will take your vacation time if you get too far "in the hole". This is stressful to staff as working in this field is very unpredictable when it comes to clients keeping appointments.

1.0
Jan 8, 2016
Recommend
CEO approval
Business Outlook

Pros

They will tell you that you can set your own hours, but give you clients who can only meet at odd hours and tell you that you must meet with them every week. Can be 6 AM or 7 PM. Pleasant office. Hours are flexible, be you may have a three hours gap in your schedule.

Cons

The Faribault office offered no support. The supervisors were tempermental and did not communicate well. Whenever asked questions, the supervisors offer rude responses and were too busy to bother with employees. Employees would give information that was trained differently in the main Owatonna office. Employees who had children on their caseload would often blame the parents even when the children had mental health problems.

5.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The best reason to work with Fernbrook Family Center was able to provide service to people positively impacting their lives where they can progress in their personal, family and social life.

Cons

I never had disadvantage to work with Fernbrook Family Center.

Viewing 31 - 33 of 34 Reviews

Glassdoor has 37 Fernbrook Family Center reviews submitted anonymously by Fernbrook Family Center employees. Read employee reviews and ratings on Glassdoor to decide if Fernbrook Family Center is right for you.