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Fernbrook Family Center

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Fernbrook Family Center reviews

2.8

42% would recommend to a friend

(34 total reviews)

Melissa Reintjes

50% approve of CEO

40% positive business outlook

Fernbrook Family Center has an employee rating of 2.8 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fernbrook Family Center employee rating is 25% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

34 reviews
1.0
Jul 17, 2021

Horrible

Recommend
CEO approval
Business Outlook

Pros

Relaxed dress code and nice facilities

Cons

They “flexible” work hours are because clients have to meet early in the morning or late at night. The training you get sounds great in theory but it isn’t performed by anyone who had ever worked in the field. The billing practices are super confusing. They tell you it “just takes time” but I have worked for other mental health agencies in similar roles and it has never been that complicated. I feel that at times their billing practices were sketchy and questionable. Clients are often made fun of during meetings in a very unprofessional way. The turnover is very high and clients will most likely be frustrated with you before you even establish a relationship with them. Quotas are difficult/impossible to reach due to clients canceling and you having to “scramble” to fill in open appointment spots. I often felt I was proving services to clients who didn’t need the service just to fill in open spots. Pay is HORRIBLE.

1.0
Dec 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Jon was pretty great and fun.

Cons

The mental health professionals/ mid level management,under Jon are mostly white woman who spend their meetings talking trash about all their employees and the clients and client’s families, almost like it’s a means to stay in management so other employees can’t promote and to make themselves feel superior. The faribault culture was highly toxic. Also the pay is significantly lower than all competitors and the benefits are poor.

5.0
Mar 1, 2019

Amazing Work Culture & Strong Clinical Focus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have never worked for a company like Fernbrook, where the culture is so positive, collaborative, and meaningful. Everyone from the CEO to entry level staff demonstrates the core values. There is a constant effort for staff to feel valued and supported, challenged clinically, and we strive for clinical excellence with our clients. FABULOUS place to work!

Cons

There is a lot of paperwork, with any human service job, but there is an incredible training department and supervisors are always willing to help manage the workload.

Viewing 22 - 24 of 34 Reviews

Glassdoor has 37 Fernbrook Family Center reviews submitted anonymously by Fernbrook Family Center employees. Read employee reviews and ratings on Glassdoor to decide if Fernbrook Family Center is right for you.