Does Fetch Pet Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Fetch Pet Insurance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Fetch Pet Insurance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Fetch Pet Insurance?

81% of Fetch Pet Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fetch Pet Insurance 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Fetch Pet Insurance?

Happiness Manager (20) , Claims Adjuster (13) , Licensed Pet Advisor (8) , Customer Advocate (6) , Customer Service (5) , Customer Service Representative (5) , Manager (4) , Director (3) , Finance (3) , HM2 (3) , Insurance Sales Agent (3) , Marketing (3) , Member Experience Associate (3) , Sales (3) , Shelter Agent (3)

What are the pros of working at Fetch Pet Insurance according to real employee reviews?

"being local to the NY office, I enjoy being able to work from home 2 days and in the office the remaining days; good to get face" ((in 21 reviews)); "Great culture" ((in 15 reviews)); "Leadership is approachable, transparent, and genuinely invested in employee development." ((in 11 reviews)); "The benefits are decent." ((in 9 reviews)); "Some really great coworkers." ((in 8 reviews))

What are the cons of working at Fetch Pet Insurance according to real employee reviews?

"Poor management, lack of care" ((in 12 reviews)); "Pay is low." ((in 8 reviews)); "Upper management is 99% white middle" ((in 7 reviews)); "The salary is $45,000." ((in 6 reviews)); "You may get different answers from different supervisors or managers." ((in 6 reviews))

What are employees saying about Fetch Pet Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fetch Pet Insurance layoffs and their outlook for job security at Fetch Pet Insurance in 2026.

What are the top reviewed Fetch Pet Insurance locations?

New York , Newtown Square , Philadelphia , Newtown , Newtown Sq , Portland , King of Prussia , Fort Lauderdale , Atlanta , Phila , Blackwood , Saint Louis , Indianapolis , Akron , Columbus , California City , Los Angeles , Redondo Beach , Denver , Hartford , Henderson , Ambler , West Chester , Philipsburg , Columbia , Jacksonville , Orlando , Charleston , Kennet Sq , Japan

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Fetch Pet Insurance

Fetch Pet Insurance reviews

4.2

81% would recommend to a friend

(222 total reviews)

Paul Guyardo

91% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.3

Compensation and benefits

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

Fetch Pet Insurance has an employee rating of 4.2 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fetch Pet Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

222 reviews

3.0

Oct 9, 2025

Great experience

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

learned a lot about processing claims during my time there,

Cons

Training structure is not the best. I kept being told that I was going to move on in training and get licensed, but that never happened.

Fetch Pet Insurance Response

8mo

Thanks for sharing your experience. We’re glad you gained valuable claims knowledge and appreciate your feedback on training. We’re continuing to improve our programs to better support growth.

5.0

Oct 9, 2025

Fast-Paced and Exciting Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Constantly learning and bouncing off ideas. The people are what make this place great and helping pets, their families, and rescue shelters is an added bonus. Overall, I'm having a rewarding experience working at Fetch and am proud to work here.

Cons

A lot of processes to get used to, but they're all generally geared towards being more efficient.

Fetch Pet Insurance Response

8mo

Thanks so much for sharing your experience! We’re thrilled to hear that you find your work at Fetch rewarding and enjoy the collaboration and energy of the team. We appreciate your feedback on our processes and are always looking for ways to make things even more efficient.

5.0

Oct 7, 2025

Meaningful Mission with Great People

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

Fetch's mission of helping pet parents protect their pets is something you can genuinely feel good about every day. The people are the highlight. My colleagues are collaborative, supportive, and genuinely passionate about pets. We celebrate the wins together and support each other through challenges. Remote work options give flexibility and an understanding that life happens. The work-life balance is something I truly value. There are a lot of opportunities to make an impact and see the results of your efforts. If you thrive in an environment where you can take initiative and contribute meaningfully, you'll love it here.

Cons

The fast-paced nature of a growing company means priorities can shift quickly. If you prefer very structured, long-term planning, this can feel challenging.

Fetch Pet Insurance Response

8mo

Thank you for sharing your experience and for being such an important part of the Fetch team! We’re thrilled to hear that our mission and collaborative culture resonate with you. We truly appreciate all that you do to make Fetch a great place to work. 💙

Viewing 10 - 12 of 222 Reviews

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Jobs at Fetch Pet Insurance

Member Experience Associate

Retention Advocate III

Member Experience Agent III

Strategic Partner Specialist

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Fetch Pet Insurance

Fetch Pet Insurance reviews

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Great experience

Fast-Paced and Exciting Workplace

Meaningful Mission with Great People

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