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Fiddleheads Coffee Roasters

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Fiddleheads Coffee Roasters reviews

2.7

39% would recommend to a friend

(61 total reviews)

49% positive business outlook

Fiddleheads Coffee Roasters has an employee rating of 2.7 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

61 reviews
1.0
Nov 10, 2024

SUPER UNPROFESSIONAL

Recommend
CEO approval
Business Outlook

Pros

Nice store staff and coworkers Very friendly communities Free drink Decent pay

Cons

Don’t let the recent positive reviews fool you, you can tell that they are just trying to save face by having people post positive reviews at the same time to boost their rating on here. Look at the reviews that have been upvoted! I wish I had seen these reviews before applying there, it would’ve saved me so much stress. THE TURN OVER RATE AT THIS STORE IS APPALLING, and I saw it while working there too. I was so disappointed with the unprofessional treatment I received from management. After working a FULL shift as I was closing up with another barista a corporate worker had come into the store and fired me with no reason at all. He did this in front of my coworker and with other people in the store. It was super embarrassing and humiliating, especially after I just worked a whole shift for you all! I wasn’t even finished with my closing tasks and the guy made me leave and he left my coworker who was a minor too ALL ALONE in the store left to close up (I know this because he exited the store with me). I had been ghost shifted for two weeks straight, at first I wasn’t put on the schedule for the week and had to ask corporate why that is, only to be put on the schedule again. I worked for two weeks with them knowing they were going to fire me…unbelievable. They gave me no explanation to why I was being terminated, they didn’t even let me get a chance to defend myself or make up for it, I was told it was too late. I worked a ton of days of the week, scheduled constantly, which begs the question, why schedule me so often if there was a problem? Why didn’t anyone come and talk to me about any issues they saw with me so I could work on them? Nope, they made it seem like everything with me was hunky dory only for them to pull the rug out from under me and terminate me. This is not a company that wants to see their employees improve, if they don’t like you, you have no shot of success. Major red flag was how I was working there for months without my second bar training, which one of my shift leads had to beg corporate on my behalf because I wasn’t being listened to when I was attempting to get it scheduled. HUGE RED FLAG, if this happens to you, head for the hills, because they aren’t gonna keep you around much longer. There are other great coffee shops to work at, save yourself the stress of poor job security. I had never been treated so unprofessionally by upper management in my whole life. I got terminated, fine, you could’ve at least given me a proper termination, not one in the middle of the store AS IM WORKING with others around, then leave my minor coworker to close up all by herself at night. Big slap in the face, especially after I had just worked every day that week for you. That just shows how employees are treated. They’re gonna want to comment on this and say the are willing to answer any questions like they do with every post on here, it’s not like it’s gonna make any difference as you can see by the trends in these reviews that have been ongoing for YEARS. What’s done is done with me, I would love to help save some prospective employees some trouble.

2.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay, constant work flow, discounts and opportunity to grow

Cons

Management, Communication, Understanding, Treatment, Work environment somewhat uncomfortable

avatar
Fiddleheads Coffee Roasters Response
2y
Thank you for the review. Please reach out if there is additional information you would like to provide, or questions that you would like to ask. Pearl Brown
1.0
Feb 9, 2024

Extremely Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I did meet some nice people and got good experience.

Cons

I could say a lot of things, but I'll keep it short: Fiddleheads underpaid me, overworked me, couldn't tell me what exactly they wanted from me, promised me things they never delivered on, and then fired me when I started showing that I didn't want to be treated this way. I was really optimistic when I started and it's unfortunate that that optimism turned out to be misplaced.

Viewing 7 - 9 of 61 Reviews

Glassdoor has 61 Fiddleheads Coffee Roasters reviews submitted anonymously by Fiddleheads Coffee Roasters employees. Read employee reviews and ratings on Glassdoor to decide if Fiddleheads Coffee Roasters is right for you.