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      Fidelity Investments

      Engaged Employer

      Fidelity Investments reviews

      4.1

      79% would recommend to a friend

      (18,449 total reviews)
      avatar

      Abby Johnson

      84% approve of CEO

      77% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.6

      Senior management

      Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,449 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      18K reviews
      1.0
      Jun 26, 2022

      Sexual Harassment from Coworkers, company doesn't care. BURNOUT ON 11

      Financial representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k match. Decent earning potential compared to many other industries. Ability to get securities licenses.

      Cons

      Hyper white, male atmosphere. Everyone's scared out of their mind - managers included - to fall below outrageous expectations that aren't rooted in anything besides increasing every possible metric/outcome in every category. More appointments, more notes in salesforce, more reports to run, etc etc etc. Absolutely no dignity in the work.

      avatar
      Fidelity Investments Response
      4y
      Your experience matters and we take allegations of sexual misconduct very seriously. If you are willing to share more information with us, please contact us at 800-835-5099, Prompt 2, 4, then 1.
      1.0
      Nov 14, 2019

      Frustrating culture

      Help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits even though the pay is low.

      Cons

      A lot of nepotism and sexism. If you are a male you can count on and promotion going to a female before you regardless of your results. The promotions go to the managers friends or females so if you don’t brown nose you won’t move up. Below standard pay and they justify it by clinging to how good the benefits are. The secret to make money at fidelity is to leave and come back.

      4.0
      Aug 20, 2019

      CRA role review

      Customer relationship advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great and honest company that cares about its employees and it’s clients. High pay and numerous bonus opportunities through out the year. Extensive benefits package. Fidelity wants to help you succeed and grow in your career!

      Cons

      The Customer Relationship Advocate position itself is the most draining role at Fidelity Investments. It has the most turnover, not because of Fidelity, but because you are a customer service agent via call center that services over 10 types of accounts, and you’re a stock broker. You deal with about 50-70 clients a day and 90% of them do not understand their accounts and/or the stock market. Because it is a call center, every minute that you clock in is accounted for via statistics.

      Viewing 139 - 141 of 18,449 Reviews
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      ReviewsFidelity Investments reviews

      Glassdoor has 21,297 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.