Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,345 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Fifth Third to a friend and 59% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has been stable over the past 12 months.

How satisfied are employees working at Fifth Third?

60% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (343) , Personal Banker II (213) , Customer Service Representative (208) , Personal Banker I (135) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (25)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 474 reviews)); "The pay is good and overtime" ((in 262 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 223 reviews)); "Having a regular schedule and work life balance was good" ((in 162 reviews)); "the culture and work atmospere was great" ((in 139 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 198 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 89 reviews)); "poor leadership, lack of direction for professional development" ((in 37 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 26 reviews)); "24 months including position eliminations in years where staff is paid annual bonuses ???" ((in 25 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Dayton , Atlanta , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

Fifth Third reviews

3.6

60% would recommend to a friend

(4,126 total reviews)

Tim Spence

68% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews

1.0

Apr 23, 2022

Get a clue as to what is really going on in your branches!

Personal banker

Recommend

CEO approval

Business Outlook

Pros

They pay better than most banks

Cons

Bad management, with inconsistent rules . Inappropriate comments being made about employee and customers … very unprofessional !

1.0

Apr 8, 2022

Worst Experience of Entire Career

Financial center manager iii

Recommend

CEO approval

Business Outlook

Pros

Fair salary and decent benefits.

Cons

Long hours compare to other financial institutions, managers expected to work 50 plus hours a week as you must work open to close every day. Regional managers don’t know how to speak to employees properly, and rarely acknowledge anyone other than the FCM during their visits. Many regionals don’t know how to do the very things they are asking if their employees, and are of little help when there are questions. Toxic environment of micromanaging all managers, even those who are top performers. Unrealistic goals, and overall just a soul sucking, life shortening, horrific place to work.

1.0

Mar 20, 2022

decent pay, horrible benefits

Float teller

Recommend

CEO approval

Business Outlook

Pros

decent pay compared to other banks

Cons

management is horrible understaffed maternity leave is horrible, you get more time off for taking care of a serviceman than your newborn company cares more about their customers than employees you can purchase extra vacation time but if you're on a leave they take it back everyone is overworked

Viewing 241 - 243 of 4,126 Reviews

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Jobs at Fifth Third

Mortgage Sales Assistant

SAG Workout Officer III

Commercial Middle Market Business Development Officer

Property Portfolio Manager I (local to South Carolina)

Fifth Third

Fifth Third reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Get a clue as to what is really going on in your branches!

Worst Experience of Entire Career

decent pay, horrible benefits

Top companies for "Compensation and Benefits" near you

Jobs at Fifth Third